Convertway: WhatsApp, SMS, RCS

4.5• 238 reviews

Boost cart recovery, sales & engage customers via WhatsApp/SMS

Developed by Shipway

Information Pricing Reviews238

About this app

Launched

2017-01-17

App Overview

CW: WhatsApp Marketing & SMS is designed to increase revenue for Shopify stores by recovering abandoned carts, winning back customers, and delivering targeted campaigns via WhatsApp and SMS. Features include opt-in popups to grow subscriber lists, gamification with scratch cards, high-value customer targeting, and a chatbot integrated with Instagram DMs for seamless support. Automate customer engagement and boost retention to drive higher sales.

Pros

Increased customer engagement: Powerful no-code WhatsApp chatbot and 2-way SMS & WhatsApp conversations.
Enhanced marketing effectiveness: Abandoned cart recovery, customer win-back campaigns, and targeted WhatsApp & SMS campaigns drive revenue growth.
Streamlined communication: Seamless integration with SMS and WhatsApp ensures direct customer engagement and improved communication strategy.
Cost-effectiveness: Pay-as-you-go setup with competitive rates, especially in the Indian market, provides value for money.

Cons

Poor customer support: unresponsive to queries and issues.
Billing errors: deductions for services not received or not functioning correctly.
Lack of customization options: limited ability to personalize messages for specific customers.
Lack of transparency: hidden charges and billing practices that are not clearly disclosed.

Screenshots

1 / 7

Abandon cart recovery & increase conversion via WhatsApp Marketing, Chatbots, RCS, & SMS Marketing.

Convertway is a powerful WhatsApp, SMS, RCS & Email marketing automation app built for Shopify brands. Recover abandoned carts, automate win-back flows, send real-time order updates & boost conversions effortlessly. Reduce RTO with COD-to-prepaid, sell via WhatsApp Catalog & manage chats in a unified omnichannel inbox. Includes AI Voice Agent, advanced segmentation, broadcast campaigns, drip automation & multi-agent support to maximize retention, engagement, LTV & ecommerce revenue growth.

Key Features

Recover abandoned carts via WhatsApp, RCS, SMS & Email automation flows
Unified multi-agent omnichannel inbox for WhatsApp, RCS, Instagram & Email
Boost sales with SMS/RCS, WhatsApp broadcast campaign, email campaigns & catalog
Use AI Voice Agent to help convert abandoned cart shoppers and increase revenue
Drive conversions with personalized journey, segmentation, & dynamic discounting

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Convertway: WhatsApp, SMS, RCS Shopify app.

Category Positions

Ranking of Convertway: WhatsApp, SMS, RCS in best match categories of the Shopify App Store

Name	Position	Page

SMS marketing	20 / 146 4	1
Abandoned cart	30 / 291 1	2

Insight

AI-driven summary of Convertway: WhatsApp, SMS, RCS category positioning

Market fluctuations observed across 2 mid-tier categories, with SMS marketing slipping by 4 to reach #20.

Featured category

SMS marketing

2 categories analyzed

Position

#20

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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