App Overview
CW: WhatsApp Marketing & SMS is designed to increase revenue for Shopify stores by recovering abandoned carts, winning back customers, and delivering targeted campaigns via WhatsApp and SMS. Features include opt-in popups to grow subscriber lists, gamification with scratch cards, high-value customer targeting, and a chatbot integrated with Instagram DMs for seamless support. Automate customer engagement and boost retention to drive higher sales.
Pros
- Increased customer engagement: Powerful no-code WhatsApp chatbot and 2-way SMS & WhatsApp conversations.
- Enhanced marketing effectiveness: Abandoned cart recovery, customer win-back campaigns, and targeted WhatsApp & SMS campaigns drive revenue growth.
- Streamlined communication: Seamless integration with SMS and WhatsApp ensures direct customer engagement and improved communication strategy.
- Cost-effectiveness: Pay-as-you-go setup with competitive rates, especially in the Indian market, provides value for money.
Cons
- Poor customer support: unresponsive to queries and issues.
- Billing errors: deductions for services not received or not functioning correctly.
- Lack of customization options: limited ability to personalize messages for specific customers.
- Lack of transparency: hidden charges and billing practices that are not clearly disclosed.
Screenshots
Automate cart recovery, boost sales & engage customers via WhatsApp marketing, RCS, & SMS campaigns.
Convertway powers chat across all platforms, including WhatsApp, RCS & SMS marketing for eCommerce brands. Recover abandoned carts, send real-time order updates, and run automated win-back flows that boost conversions and sales. Offer COD-to-prepaid conversions to reduce RTO losses, and sell directly through your WhatsApp chat catalog. With multi-agent support and an omnichannel inbox for chat, Instagram & Email, Convertway helps you deliver seamless customer experiences and maximize revenue.
Key Features
- Recover abandoned carts with automated WhatsApp Chat, RCS, and SMS reminders.
- Manage Chats across WhatsApp, RCS, Instagram, & Email conversations in one place
- Show products via SMS/RCS Broadcasts & WhatsApp Catalogs to increase conversions
- Reduce eCommerce fraud and RTOs by converting risky COD orders into prepaid.
- Multi-agent Omnichannel support to scale and resolve customer queries faster.
CW‑WhatsApp Chat, Abandon Cart FAQs
No. CW‑WhatsApp Chat, Abandon Cart pricing starts at $109. For more details about CW‑WhatsApp Chat, Abandon Cart pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.