Softit Live Chat & AI Chatbot

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24/7 AI agent that automates support and drives instant sales

Developed by Softit Digital

Information Pricing Reviews0

About this app

Launched

2026-05-08

Screenshots

1 / 4

Give customers instant AI answers 24/7 or jump into a live chat to close the sale yourself

Softit Live Chat & AI Chatbot manages customer inquiries 24/7 by syncing directly with your Shopify catalog. You can manually train the AI on any business data, including delivery charges, shop timings, and internal privacy policies. This ensures the chatbot provides accurate, store-specific answers to every shopper. While the AI handles routine questions, a human agent can monitor the conversation and take over the chat at any time for a personal touch.

Key Features

Your AI knows every product so shoppers get accurate answers instantly
Add store policies so AI gives accurate answers, not generic guesses
Take over AI chats instantly when a customer is ready to buy
Turn chats into sales with AI product recommendations and stock checks
Customize widget colors, position, and greetings to fit your store

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Softit Live Chat & AI Chatbot Shopify app.

Category Positions

Ranking of Softit Live Chat & AI Chatbot in best match categories of the Shopify App Store

Name	Position	Page

Chat

735 / 760

Insight

AI-driven summary of Softit Live Chat & AI Chatbot category positioning

Market fluctuations observed across 1 mid-tier categories, with Chat holding to reach #735.

Featured category

Chat

1 category analyzed

Position

#735

Stable

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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