App Overview
CK: WhatsApp Chat & Abandoned is a Shopify app designed to enhance customer engagement and conversions through WhatsApp. It automates abandoned cart recovery messages and sends order confirmations, COD verifications, and shipping alerts to build trust. The app features a customizable WhatsApp share button for instant support and seamlessly collects reviews from platforms like Loox, TrustReviews, and Judge.me. Additionally, it offers multiple agent support, out-of-hours assistance, and an integrated CRM system within WhatsApp to manage customer interactions efficiently and boost sales.
Pros
- Quickly recovers abandoned carts through automated WhatsApp recovery messages: Increases conversion rates and reduces lost sales.
- Establishes direct customer communication via WhatsApp: Enables instant support and sales, building trust and boosting customer satisfaction.
- Offers easy and convenient setup: Streamlines integration with Shopify stores, making it accessible to businesses of all sizes.
- Provides exceptional customer support: Delivers prompt and efficient assistance, ensuring seamless usage and optimization.
Cons
- Ineffective attribution model for cart recovery
- Insufficient customer support
- Delays in sending abandoned cart messages
- Sends incorrect message types (tracking code instead of abandoned cart)
Screenshots
Send WhatsApp automation, marketing, abandoned cart recovery, order, COD & review messages.
Send WhatsApp marketing for sales with the highest open rate. Send abandoned cart recovery messages automatically through WhatsApp and increase your conversion rate. Sending order notifications and Shipping confirmation increase trust. Send WhatsApp marketing flow. Setup WhatVerify COD orders before fulfilling the order. Collect Reviews through WhatsApp from apps like Loox, Judge.me, Google reviews etc. With our WhatsApp chat, your customer can reach you via WhatsApp.
Key Features
- WhatsApp automation, marketing & abandoned cart recovery using WhatsApp.
- WhatsApp chat and share button with ability to customise and one click setup.
- Automated order confirmation, shipping alert and COD verification
- Collect reviews from your Loox / Google / Judge.me / Trust Reviews seamlessly.
- Multiple agent support, out of hours support and order CRM for WhatsApp Chat
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CK: WhatsApp Marketing & Chat FAQs
Yes! Try CK: WhatsApp Marketing & Chat free plan. For more details about CK: WhatsApp Marketing & Chat pricing, check here.
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