Logo
App Icon

WhatsApp Chat & Abandoned Cart

3.7110 reviews

Improve Sales via WhatsApp Cart Recovery Messages with Wati

Developed by WATI: WhatsApp Team Inbox

About this app

Launched

2020-09-11

Privacy policy

View policy

App Overview

The WhatsApp Chat & Abandoned Cart app is designed to help Shopify businesses recover abandoned carts and boost sales through seamless WhatsApp integration. By leveraging features like automated notifications, personalized messages, and order confirmations, it reduces cart abandonment rates and improves customer engagement. The app also offers tools such as a shared team inbox for efficient customer service, WhatsApp Catalog for showcasing products, and customizable chat widgets to enhance user interaction. With Wati, businesses can streamline communication, automate updates, and build trust with customers using the WhatsApp Green Tick verification, ultimately driving conversions and increasing revenue.

Pros

  • Enhanced customer communication: Integrates with WhatsApp to provide direct and convenient communication channels.
  • Optimized customer engagement: Automates messages, broadcasts personalized content, and streamlines communication for improved engagement.
  • Efficient sales recovery: Recovers lost sales through automated abandoned cart recovery features, reducing revenue loss.
  • Improved customer support: Provides a shared team inbox, auto-replies, and order confirmations for efficient customer support and reduced return rates.

Cons

  • Buggy app: Shopify integration issues, outdated app.
  • Poor customer support: slow response times, unresolved issues.
  • Lack of transparency: hidden fees and no free message allotment.
  • User experience issues: confusing abandoned cart recovery messages.

Screenshots

1 / 7
Wati Shopify App

Recover Abandoned Carts and Improve Customer Service with Wati

Wati helps you recover abandoned carts and boost sales with WhatsApp API tools. Use WhatsApp broadcasts, no-code chatbots, and delivery reminders to enhance your sales, support, and marketing. Confirm orders via WhatsApp to reduce return rates and automate order updates for better customer service. Manage chats efficiently with a shared team inbox and build trust with a WhatsApp Green Tick.

Key Features

  • Recover carts, confirm orders, and send updates with WhatsApp notifications.
  • Set up auto-replies and send personalized messages to your customers.
  • Showcase products efficiently through the WhatsApp Catalog.
  • Improve customer service with our shared team inbox.
  • Increase engagement using customizable WhatsApp chat widgets.
Insights & Metrics
New features
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the WhatsApp Chat & Abandoned Cart Shopify app.

Category Positions
Ranking of WhatsApp Chat & Abandoned Cart in best match categories of the Shopify App Store

No data

Popular Category Positions
Ranking of WhatsApp Chat & Abandoned Cart in the most popular categories of the Shopify App Store.

No data

Category Positional Changes

No data

There is no data to display for this chart.

Category Popular Positional Changes

No data

There is no data to display for this chart.

Best alternatives to WhatsApp Chat & Abandoned Cart

Free plan available. Free trial available.

Use directly in Shopify admin

Works with the latest themes

Free plan available. Free trial available.

Easy email marketing & pop-up for AI abandoned cart recovery

Use directly in Shopify admin

Works with the latest themes

Free to install. Additional charges may apply.

Customizable email templates: boost your brand and marketing

Use directly in Shopify admin

Free plan available. Free trial available.

Boost customer support with livechat by AI chat bot and FAQs

Use directly in Shopify admin

Works with the latest themes

WhatsApp Chat & Abandoned Cart FAQs

No. WhatsApp Chat & Abandoned Cart pricing starts at $4.99. For more details about WhatsApp Chat & Abandoned Cart pricing, check here.

image-contact-us
Contact Us

Get in Touch
with us

Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.

Subscribe to get ournewest updates

Actionable updates on top apps, market shifts, and step-by-step guides for merchants and developers.

I'm a Shopify app developer

Send me the latest app trends, benchmarks, and market insights.

I'm a merchant

Share app insights and examples that help me run my store better.

You can unsubscribe anytime. We never share your email.

Collaborating app insights