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Marketing+Support on WhatsApp

3.3357 reviews

Send abandoned cart notifications & campaigns over WhatsApp

Developed by SuperLemon App

About this app

Launched

2019-04-24

Privacy policy

View policy

Pros

  • Increased sales and conversions: Allows businesses to engage and convert customers through automated and personalized WhatsApp messages.
  • Enhanced customer service: Provides a convenient and direct communication channel for customers to interact with businesses, improving satisfaction and loyalty.
  • Reduced costs: Eliminates the need for multiple communication channels and expensive software, streamlining operations and lowering expenses.
  • Improved business efficiency: Automates tasks such as abandoned cart reminders and order updates, freeing up time for businesses to focus on other essential areas.

Cons

  • Technical issues: creating templates, sending messages, and API approval challenges.
  • Unreliable delivery: messages not reaching intended recipients despite paying for premium plans.
  • Website disruption: integration with website checkout causing "add to cart" and "checkout" buttons to malfunction.
  • Ineffective customer support: prolonged resolution times, buck-passing, and lack of ownership of issues.

Screenshots

1 / 5
Whatsapp Chat and Share Buttons

Automated cart recovery, WhatsApp chat & share widget, custom template & campaign, shared team inbox

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API.

Key Features

  • Whatsapp Chat Widget for customer support & Share Widget to increase sales.
  • Automated & Manual Abandoned Cart Recovery + Whatsapp Marketing.
  • Send order confirmation, order tracking, COD notifications with Whatsapp.
  • Custom Templates & Marketing Campaigns via your own Whatsapp API account.
  • Shared Team Inbox for your Whatsapp Business API Account.
Related Category
New feature
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Marketing+Support on WhatsApp Shopify app.

Category Positions
Ranking of Marketing+Support on WhatsApp in best match categories of the Shopify App Store
NamePositionPage
Store management
21 / 43
1
Support
10 / 33
1
Chat
276 / 440
2
12
Abandoned cart
131 / 230
1
6
Popular Category Positions
Ranking of Marketing+Support on WhatsApp in the most popular categories of the Shopify App Store.
NamePositionPage
Store management
21 / 43
1
Support
10 / 34
1
Chat
276 / 531
2
12
Abandoned cart
131 / 230
1
6
Category Positional Changes

No data

There is no data to display for this chart.

Category Popular Positional Changes

No data

There is no data to display for this chart.

Marketing+Support on WhatsApp FAQs

Yes! Try Marketing+Support on WhatsApp free plan. For more details about Marketing+Support on WhatsApp pricing, check here.

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