SL: WhatsApp Chat + Marketing

3.4• 348 reviews

WhatsApp chat and automation tools for stores at every stage

Developed by SuperLemon App

Information Pricing Reviews348

About this app

Launched

2019-04-24

Pros

Increased sales and conversions: Allows businesses to engage and convert customers through automated and personalized WhatsApp messages.
Enhanced customer service: Provides a convenient and direct communication channel for customers to interact with businesses, improving satisfaction and loyalty.
Reduced costs: Eliminates the need for multiple communication channels and expensive software, streamlining operations and lowering expenses.
Improved business efficiency: Automates tasks such as abandoned cart reminders and order updates, freeing up time for businesses to focus on other essential areas.

Cons

Technical issues: creating templates, sending messages, and API approval challenges.
Unreliable delivery: messages not reaching intended recipients despite paying for premium plans.
Website disruption: integration with website checkout causing "add to cart" and "checkout" buttons to malfunction.
Ineffective customer support: prolonged resolution times, buck-passing, and lack of ownership of issues.

Screenshots

1 / 7

Superlemon: WhatsApp Marketing, Automation and Chat

Simple WhatsApp tools for new stores, powerful automation for growing ones

SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language.

Key Features

WhatsApp chat widget with multiple agents, custom colors and styling options.
Send cart recovery and order updates from personal WhatsApp with no API needed
View customer order history inside WhatsApp Web with a free Chrome extension
Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.

Insights & Metrics

Pinned0/3

Pin up to 3 metrics for quick access.

Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the SL: WhatsApp Chat + Marketing Shopify app.

Category Positions

Ranking of SL: WhatsApp Chat + Marketing in best match categories of the Shopify App Store

Name	Position	Page

Store management	13 / 39 6	1
Support	1 / 32 7	1
Chat	82 / 768 6	4
Abandoned cart	37 / 291 5	2

Insight

AI-driven summary of SL: WhatsApp Chat + Marketing category positioning

Significant milestone achieved as the app advanced 7 position(s) to successfully enter the Top 5 in Support at #1.

Featured category

Support

4 categories analyzed

Position

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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