ZigZag Returns & Exchanges

4.7• 192 reviews

Cost effective and simple International & UK domestic returns

About this app

Launched

2017-12-18

App Overview

ZigZag Returns & Exchanges is a Shopify app designed to efficiently manage returns, refunds, and exchanges. It offers competitive shipping labels from carriers like Evri, Yodel, DPD, and USPS, or allows custom uploads. Customers can initiate requests through a branded portal that matches your brand's look on your domain. The app includes customizable notifications to keep customers informed and a dashboard for setting rules, return windows, and tracking insights. With auto-features to reduce manual tasks, it streamlines operations for both small businesses and large retailers alike.

Screenshots

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Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds

Locations, Shopify Markets settings, price rules, product and variant inventory, payment terms

Key Features

Domestic and international returns back to UK from 30+ countries internationally
Save the Sale with Shop Now and Shop Later features by ZigZag
Auto-generated UPS, Evri, Yodel, DPD and Royal Mail at competitive rates
One-click refund approval and original order updating for exchanges
Customisable notifications to keep customers informed and reduce support efforts

Insights & Metrics

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Pin up to 3 metrics for quick access.

Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the ZigZag Returns & Exchanges Shopify app.

Category Positions

Ranking of ZigZag Returns & Exchanges in best match categories of the Shopify App Store

Name	Position	Page

Returns and warranty	3 / 254 17	1
Returns and exchanges	63 / 209 6	3
Shipping	288 / 923 13	12

Insight

AI-driven summary of ZigZag Returns & Exchanges category positioning

Significant milestone achieved as the app advanced 17 position(s) to successfully enter the Top 5 in Returns and warranty at #3.

Featured category

Returns and warranty

3 categories analyzed

Position

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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No data

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