ZigZag Returns & Exchanges

4.8• 204 reviews

Cost effective and simple International & UK domestic returns

Developed by ZigZag Global Ltd

Information Pricing Reviews204

About this app

Launched

2017-12-18

App Overview

ZigZag Returns & Exchanges is a Shopify app designed to efficiently manage returns, refunds, and exchanges. It offers competitive shipping labels from carriers like Evri, Yodel, DPD, and USPS, or allows custom uploads. Customers can initiate requests through a branded portal that matches your brand's look on your domain. The app includes customizable notifications to keep customers informed and a dashboard for setting rules, return windows, and tracking insights. With auto-features to reduce manual tasks, it streamlines operations for both small businesses and large retailers alike.

Screenshots

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Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds

With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks.

Key Features

Cross-border returns back to UK from 30+ countries internationally
Auto-generated UPS, Evri, Yodel, DPD, Royal Mail and USPS labels
One-click refund approval and auto-creation of new orders for exchanges
Customisable notifications to keep customers informed on return progress
Returns management dashboard to set your rules and windows, and get insights

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the ZigZag Returns & Exchanges Shopify app.

Category Positions

Ranking of ZigZag Returns & Exchanges in best match categories of the Shopify App Store

Name	Position	Page

Returns and warranty	18 / 214 14	1
Returns and exchanges	50 / 175 6	3 1
Shipping	288 / 884 20	12

Insight

AI-driven summary of ZigZag Returns & Exchanges category positioning

The app faced downward pressure and slipped out of the Top 5 elite group in Returns and warranty, currently holding position #18.

Featured category

Returns and warranty

3 categories analyzed

Position

#18

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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ZigZag Returns & Exchanges FAQs

No. ZigZag Returns & Exchanges pricing starts at $20. For more details about ZigZag Returns & Exchanges pricing, check here.

ZigZag Returns & Exchanges