ZigZag Returns & Exchanges
Cost effective and simple International & UK domestic returns
Developed by ZigZag Global Ltd
App Overview
ZigZag Returns & Exchanges is a Shopify app designed to efficiently manage returns, refunds, and exchanges. It offers competitive shipping labels from carriers like Evri, Yodel, DPD, and USPS, or allows custom uploads. Customers can initiate requests through a branded portal that matches your brand's look on your domain. The app includes customizable notifications to keep customers informed and a dashboard for setting rules, return windows, and tracking insights. With auto-features to reduce manual tasks, it streamlines operations for both small businesses and large retailers alike.
Pros
- Streamlines return processes: Automates return approvals, refunds, and exchanges.
- Customizable branded portal: Allows customers to easily request returns, refunds, or exchanges and provides them with updates.
- Comprehensive tracking: Tracks the status of returns, providing visibility and control.
- Responsive and helpful support: Dedicated customer support team ensures a smooth implementation and provides assistance when needed.
Screenshots
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds
With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks.
Key Features
- Cross-border returns back to UK from 30+ countries internationally
- Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels
- One-click refund approval and auto-creation of new orders for exchanges
- Customisable notifications to keep customers informed on return progress
- Returns management dashboard to set your rules and windows, and get insights
ZigZag Returns & Exchanges FAQs
Yes! Try ZigZag Returns & Exchanges free plan. For more details about ZigZag Returns & Exchanges pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.