App Overview
Efficiently manage returns and exchanges with PostCo Returns & Exchanges, an AI-powered Shopify app designed to detect fraud, reduce refunds, and enhance customer retention. Automatically identify signs of wear or damage through image analysis, offer flexible exchange options, and upsell higher-value items to drive revenue. With unlimited return rules, real-time analytics, and weekly product updates, streamline your returns process and boost operational efficiency.
Pros
- Simplified Return Process: Streamlined returns management for both merchants and customers, reducing time and effort.
- Increased Customer Retention: Encourages exchanges with bonus credit, discouraging refunds and fostering brand loyalty.
- Automated Return Process: End-to-end automation with unlimited workflows, automated label generation, and real-time notifications.
- Customizable Exchange Options: Enables merchants to set specific exchange rules tailored to their product catalog and business policies.
Screenshots

PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.
Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns!
Key Features
- Use AI to detect signs of return fraud
- Reduce refunds with bonus credit and instant exchange
- Upsell with exchanges for multiple & higher-value items
- Unlimited return rules and workflows to optimize your returns process
- Access built-in analytics and customer insights
PostCo Returns & Exchanges FAQs
Yes! Try PostCo Returns & Exchanges free plan. For more details about PostCo Returns & Exchanges pricing, check here.

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
