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8returns Returns & Exchanges

534 reviews

Automated returns, exchanges, store credit & return analytics

Developed by 8returns - Returns Platform

About this app

Launched

2022-10-19

Privacy policy

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App Overview

8returns: Streamlining Returns for Enhanced Customer Experience 8returns is a Shopify app designed to automate your returns process, saving you time and money while enhancing customer satisfaction. With a fully customizable self-serve portal, businesses can maintain their brand identity throughout the return journey. The app offers features such as exchanges, store credit, and repairs to foster customer retention. It also allows setting dynamic rules based on factors like country or product category, ensuring flexibility for various business needs. Additionally, 8returns provides key analytics to help reduce return rates and automates the creation of return labels or QR codes, facilitating a smooth experience for customers. By integrating 8returns, businesses can transform returns into a positive customer touchpoint, ultimately strengthening loyalty and improving the overall shopping experience.

Screenshots

1 / 5
Automate manual tasks and gain full transparency

Specialist returns platform with exchanges, store credit, refunds, label generation & analytics

What if your returns process ran itself? 8returns is a specialist returns platform that automates everything - from a branded self-serve portal to label generation, exchanges, store credit, and refunds. Built for Shopify brands that have outgrown basic solutions, with deep integrations across your existing stack. Dynamic rules handle complex edge cases while built-in analytics show exactly why products come back. The result: lower costs, more retained revenue, and less manual work.

Key Features

  • Self-serve returns portal, fully branded to match your Shopify store
  • Exchanges, store credit & Shop Now flows to retain revenue on every return
  • Dynamic rules by country, product type, order value & customer segment
  • Return analytics by SKU & size - find out why products come back
  • Automated label & QR code generation via DHL, Sendcloud & more
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the 8returns Returns & Exchanges Shopify app.

Category Positions
Ranking of 8returns Returns & Exchanges in best match categories of the Shopify App Store
NamePositionPage
Insight
AI-driven summary of 8returns Returns & Exchanges category positioning

Market fluctuations observed across 2 mid-tier categories, with Returns and exchanges slipping by 8 to reach #42.

Featured category

Returns and exchanges

2 categories analyzed

Position

#42

8

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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8returns Returns & Exchanges FAQs

No. 8returns Returns & Exchanges pricing starts at N/A. For more details about 8returns Returns & Exchanges pricing, check here.