8returns Returns & Exchanges
Prevent losses with a returns platform built for retention
Developed by 8returns - Returns Platform
App Overview
8returns: Streamlining Returns for Enhanced Customer Experience 8returns is a Shopify app designed to automate your returns process, saving you time and money while enhancing customer satisfaction. With a fully customizable self-serve portal, businesses can maintain their brand identity throughout the return journey. The app offers features such as exchanges, store credit, and repairs to foster customer retention. It also allows setting dynamic rules based on factors like country or product category, ensuring flexibility for various business needs. Additionally, 8returns provides key analytics to help reduce return rates and automates the creation of return labels or QR codes, facilitating a smooth experience for customers. By integrating 8returns, businesses can transform returns into a positive customer touchpoint, ultimately strengthening loyalty and improving the overall shopping experience.
Screenshots

Specialist returns platform with exchanges, store credit, refunds, label generation & analytics
What if your returns process ran itself? 8returns is a specialist returns platform that automates everything - from a branded self-serve portal to label generation, exchanges, store credit, and refunds. Built for Shopify brands that have outgrown basic solutions, with deep integrations across your existing stack. Dynamic rules handle complex edge cases while built-in analytics show exactly why products come back. The result: lower costs, more retained revenue, and less manual work.
Key Features
- Self-serve returns portal, fully branded to match your Shopify store
- Exchanges, store credit & Shop Now flows to retain revenue on every return
- Dynamic rules by country, product type, order value & customer segment
- Return analytics by SKU & size - find out why products come back
- Automated label & QR code generation via DHL, Sendcloud & more
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8returns Returns & Exchanges FAQs
No. 8returns Returns & Exchanges pricing starts at $109. For more details about 8returns Returns & Exchanges pricing, check here.

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