Certainly | AI Chatbot

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Drive engagement, conversions, & support customers with chats.

Developed by Certainly

About this app

Launched

2023-05-12

Screenshots

1 / 5

A screenshot of the Certainly chatbot creation conversation.

Intelligent AI chatbots that boost CSAT, increase AOV, and deflect tickets.

Certainly is an AI chatbot platform built for every stage of your customer’s journey. Take the heat off your teams with bots for product recommendation, customer service, and customer engagement. Go live in minutes with a unique bot built around your needs and brand tone of voice with the help of generative AI.

Key Features

No-code setup and AI generated conversations for fast time-to-value
Automated customer service with integration to your Gorgias Help Desk
Promote sales with intelligent, AI-powered product recommendation aided by LLMs
A complete knowledge of your Shopify hosted FAQs, company info, and inventory

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Certainly | AI Chatbot Shopify app.

Category Positions

Ranking of Certainly | AI Chatbot in best match categories of the Shopify App Store

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Insight

AI-driven summary of Certainly | AI Chatbot category positioning

No insight available yet

Insights appear once the app has category ranking data.

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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