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Chatmerce AI

51 reviews

AI chat that handles orders, returns, and FAQs automatically.

Developed by 18th Digitech Pvt Ltd

About this app

Launched

2026-05-01

Categories

Privacy policy

View policy

Screenshots

1 / 5
AI chat widget open on Shopify storefront

AI chatbot for stores: support, orders, returns, and product recommendations in one.

Metaobject definitions, metaobjects

Key Features

  • AI answers grounded in your real store policies and FAQs
  • Order tracking and self-service returns inside chat
  • Personalized product recommendations and search
  • Fully branded widget — color, tone, position, greeting
  • Works for guest shoppers and logged-in customers
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Chatmerce AI Shopify app.

Category Positions
Ranking of Chatmerce AI in best match categories of the Shopify App Store
NamePositionPage
Chat
397 / 834
39
17
2
Insight
AI-driven summary of Chatmerce AI category positioning

Market fluctuations observed across 1 mid-tier categories, with Chat slipping by 39 to reach #397.

Featured category

Chat

1 category analyzed

Position

#397

39

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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Chatmerce AI FAQs

No. Chatmerce AI pricing starts at N/A. For more details about Chatmerce AI pricing, check here.