HumanTouch: Helpdesk & Chat

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Help Desk Platform with Verified Human Agents & Transparent AI

Developed by Human Touch Technologies Inc.

About this app

Launched

2026-06-22

Screenshots

1 / 5

Customer Support Platform with Verified Human Agents & Transparent AI | Support your customers trust

Online Store pages

Key Features

Unified Inbox: Email, Chat & Social all in one place.
Live Chat: Respond to customers in real-time with real verified humans.
Transparent AI: verified human agents are supported by AI that learns your store
Knowledge Base: Easily publish self-serve articles to your knowledge base.
Automations & Saved Replies: Create selfserve options to decrease ticket volume.

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the HumanTouch: Helpdesk & Chat Shopify app.

Category Positions

Ranking of HumanTouch: Helpdesk & Chat in best match categories of the Shopify App Store

Name	Position	Page

Helpdesk

133 / 201

Insight

AI-driven summary of HumanTouch: Helpdesk & Chat category positioning

Market fluctuations observed across 1 mid-tier categories, with Helpdesk holding to reach #133.

Featured category

Helpdesk

1 category analyzed

Position

#133

Stable

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

Hide Data

No data

There is no data to display for this chart.

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