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Two way messaging with customers. Texting is the preferred way to provide amazing customer support.
We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify's admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat. Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store.
Key Features
- Text from your business number (or get a number from us)
- Auto replies, CSAT scores, and review requests
- Compliance engine to ensure you're texting only customers who are interested
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Message Mate Texting Platform FAQs
No. Message Mate Texting Platform pricing starts at N/A. For more details about Message Mate Texting Platform pricing, check here.