Screenshots
Answer customer questions automatically and capture leads when you’re offline with AI support
FlashDM helps Shopify merchants handle repetitive customer questions automatically. The app answers common questions using your store content, such as FAQs, policies, and documents. It works 24/7, captures customer inquiries when you are offline, and escalates complex questions to a human with full context. Merchants can review conversations and identify missing or unclear information to improve their support content over time. Demo store password: Password
Key Features
- Automatically answer common customer questions using your store content
- Capture customer inquiries and leads when your team is offline
- Escalate unanswered questions to a human with full conversation context
- Upload FAQs, policies, and documents to power automated replies
- Review conversations to identify missing or unclear support information
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FlashDM AI FAQs
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