App Overview
Commslayer is an all-in-one helpdesk solution designed for Shopify stores, streamlining customer support across multiple channels into a single inbox. It leverages AI to draft replies, filter out spam comments, and manage tickets efficiently. Additionally, Commslayer allows direct order management, enabling actions like refunds and cancellations without limiting the number of agents or tickets, making it a versatile tool for cohesive customer service management.
Screenshots
Helpdesk & chat inbox by the ex-Lifetimely founders
Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.
Key Features
- Real-time order, shipping, and purchase history inside your helpdesk inbox
- Get AI-drafted replies for every email & live chat ticket in your inbox
- Auto-hide spammy social-media ad comments with AI
- All the core helpdesk features your team will love (macros, automations, views)
- Role management, reporting and custom inbox views for support managers
Commslayer ‑ Helpdesk & Chat FAQs
Yes! Try Commslayer ‑ Helpdesk & Chat free plan. For more details about Commslayer ‑ Helpdesk & Chat pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.