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Relocate+ Order Editor

533 reviews

Improve sales & support with self-serve order editing rules

Developed by Crowd Control

About this app

Launched

2021-04-09

Developer

Crowd Control

Privacy policy

View policy

App Overview

Relocate+ Order Editor is a Shopify app that enables customers to independently edit their orders. Features include adjusting shipping details, modifying products, cancelling orders, and updating order notes or gift messages. Merchants can set rules to control what can be edited and when, such as restricting edits for specific products or time periods. This capability reduces returns and enhances customer satisfaction by empowering self-service order management.

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Use order editing rules to improve sales and customer support

Use custom rules for self-serve order editing to addresses and products to reduce errors and returns

Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts.

Key Features

  • Automate customer support with rule-based self-serve editing.
  • Time-based restrictions for when the address editor is available.
  • Customers can edit variants-only or add/remove products based on your rules
  • Integrates with ShipStation, Recharge, and other leading platforms
Related Category
New feature
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Relocate+ Order Editor Shopify app.

Category Positions
Ranking of Relocate+ Order Editor in best match categories of the Shopify App Store
NamePositionPage
Orders
134 / 486
1
6
Order editing
13 / 83
3
1
Helpdesk
17 / 122
2
1
Popular Category Positions
Ranking of Relocate+ Order Editor in the most popular categories of the Shopify App Store.
NamePositionPage
Orders
133 / 486
6
Order editing
13 / 83
3
1
Helpdesk
17 / 122
2
1
Category Positional Changes

No data

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Category Popular Positional Changes

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Relocate+ Order Editor FAQs

Yes! Try Relocate+ Order Editor free plan. For more details about Relocate+ Order Editor pricing, check here.

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