SMPS Product Question & Answer
Quickly respond product related queries for your online store.
Developed by Simprosys InfoMedia
App Overview
The SMPS Product Question & Answer app streamlines customer engagement for Shopify stores by providing tools to monitor, manage, and respond to product inquiries efficiently. Features include customizable Q&A widgets to enhance site interaction, an organized dashboard for easy tracking of questions, email notifications for prompt responses, and integration with email marketing platforms like MailChimp and Klaviyo to nurture leads. Additionally, it supports creating comprehensive FAQ pages that improve user experience and SEO performance. Overall, the app offers a holistic solution for effective customer support and business growth.
Pros
- Enhanced customer engagement: Allows customers to ask and receive answers to product-related queries, fostering trust and building relationships.
- Improved SEO: Generates user-generated content that enhances search rankings and drives organic traffic to your store.
- Efficient management: Organizes all product questions in a centralized dashboard, enabling easy monitoring, management, and response.
- Boosted credibility: Facilitates the display of questions and answers on product pages, establishing authority and building customer confidence.
Cons
- Confusing installation instructions: video guidance is difficult to follow.
- Insufficient customer support: slow response times, brief and unprofessional replies.
- Technical issues: app may cause page loading time slowdowns.
- Persistent code: code remains on the website even after app deletion.
Screenshots
Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.
The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.
Key Features
- Simplified dashboard with an overview of all the questions and its synopsis
- Get notified via email and quickly respond to product related queries
- Create & manage FAQ page which benefits in improving organic performance
- Theme friendly and customisable Q&A widgets for your online store
- Integrate askers' mail list with MailChimp and Klaviyo
SMPS Product Question & Answer FAQs
Yes! Try SMPS Product Question & Answer free plan. For more details about SMPS Product Question & Answer pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.