Logo
App Icon

Track123 Order Tracking

4.91457 reviews
26

A beautiful order tracker with branded tracking & order lookup

Developed by Track123

About this app

Launched

2022-01-12

Developer

Track123

Privacy policy

View policy

App Overview

Track123 Order Tracking is a comprehensive Shopify app designed to enhance order management and customer experience. It offers features such as branded tracking pages, auto-triggered emails based on order status, and integration with Paypal for seamless tracking. The app includes options to hide Chinese origin details and carriers, preventing WISMO inquiries while maintaining transparency. By providing personalized product recommendations, it helps boost sales during the tracking process. Additionally, its analytics tools enable businesses to gain insights into carrier performance and optimize their shipping strategies.

Pros

  • Effortless tracking page creation: Streamlines order fulfillment by simplifying tracking processes.
  • Comprehensive shipment analytics: Enhances carrier performance analysis for better decision-making.
  • Reduced customer anxiety: Provides order status notifications, fostering trust and reducing order inquiries.
  • Increased incremental revenue: Drives cross-selling opportunities for additional revenue generation.

Cons

  • Paid features: Essential features like deleting order statuses and sending in-transit notifications are locked behind a paywall.
  • Inaccurate analytics: The dashboard often displays incorrect order statuses, leading to customer confusion.
  • Unreliable tracking: The app may fail to sync order statuses, leaving users to manually cross-reference information.
  • Poor customer support: Support is unresponsive and may attempt to deceive users regarding technical issues or refunds.

Screenshots

1 / 8
Track123 tracking page

Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales

Get peace of mind with responsive, expert live chat support. Go beyond basic order tracking with customizable tracking pages and branded emails that boost engagement and loyalty. Centralize multi-carrier shipments with real-time updates and delivery estimates. Enhance post-purchase experiences with Apple Wallet tracking and AI-powered product recommendations. Built with an intuitive, no-code interface, the app is easy to set up and use. Reduce WISMO tickets and drive repeat sales with Track123.

Key Features

  • Sync real-time order updates and send automated emails to reduce WISMO tickets.
  • Recommend products and show estimated delivery dates to increase store sales.
  • Enable dropshipping mode to hide all China info for dropshipping stores.
  • Access shipment analytics for deeper insights and data-driven decisions.
  • Auto-sync tracking to PayPal and integrate seamlessly with Klaviyo and more.
Insights & Metrics
Pinned0/3
Pin up to 3 metrics for quick access.
Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Track123 Order Tracking Shopify app.

Category Positions
Ranking of Track123 Order Tracking in best match categories of the Shopify App Store
NamePositionPage
Popular Category Positions
Ranking of Track123 Order Tracking in the most popular categories of the Shopify App Store.
NamePositionPage
Category Positional Changes

No data

There is no data to display for this chart.

Category Popular Positional Changes

No data

There is no data to display for this chart.

Best alternatives to Track123 Order Tracking

Free plan available. Free trial available.

Formerly Parcel Panel order tracker: track orders & boost CSAT

Free plan available

Simplify order management with smooth tracking and returns

Free plan available. Free trial available.

Create Short Links & Affiliate Links for Influencer Marketing

Free plan available. Free trial available.

Formerly Parcel Panel order tracker: track orders & boost CSAT

Free plan available

Simplify order management with smooth tracking and returns

Free plan available

Multicarrier Shipping Solutions for eCommerce and Marketplaces

Track123 Order Tracking FAQs

Yes! Try Track123 Order Tracking free plan. For more details about Track123 Order Tracking pricing, check here.