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Track123 Order Tracking

4.9• 1324 reviews
5

Custom order tracker to build great order lookup experience

Developed by Track123

About this app

Launched

2022-01-12

Developer

Track123

Privacy policy

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App Overview

Track123 Order Tracking is a comprehensive Shopify app designed to enhance order management and customer experience. It offers features such as branded tracking pages, auto-triggered emails based on order status, and integration with Paypal for seamless tracking. The app includes options to hide Chinese origin details and carriers, preventing WISMO inquiries while maintaining transparency. By providing personalized product recommendations, it helps boost sales during the tracking process. Additionally, its analytics tools enable businesses to gain insights into carrier performance and optimize their shipping strategies.

Pros

  • Effortless tracking page creation: Streamlines order fulfillment by simplifying tracking processes.
  • Comprehensive shipment analytics: Enhances carrier performance analysis for better decision-making.
  • Reduced customer anxiety: Provides order status notifications, fostering trust and reducing order inquiries.
  • Increased incremental revenue: Drives cross-selling opportunities for additional revenue generation.

Cons

  • Paid features: Essential features like deleting order statuses and sending in-transit notifications are locked behind a paywall.
  • Inaccurate analytics: The dashboard often displays incorrect order statuses, leading to customer confusion.
  • Unreliable tracking: The app may fail to sync order statuses, leaving users to manually cross-reference information.
  • Poor customer support: Support is unresponsive and may attempt to deceive users regarding technical issues or refunds.

Screenshots

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Track123 tracking page

Track123 creates breathtaking tracking pages that reduce WISMO tickets and boost brand loyalty.

Go beyond basic order tracking with rich, customizable tracking pages and branded emails that boost customer engagement and loyalty. Centralize shipment data from multiple carriers in one platform, with real-time updates and estimated delivery dates. Enhance your customers’ post-purchase experience with Apple Wallet tracking, and boost sales with AI-powered product recommendations. Reduce WISMO tickets, drive repeat sales, and enjoy easy onboarding with this all-in-one eCommerce solution.

Key Features

  • Sync real-time order updates and send automated emails to reduce WISMO tickets.
  • Recommend products and show estimated delivery dates to increase store sales.
  • Enable dropshipping mode to hide all China info for dropshipping stores.
  • Access shipment analytics for deeper insights and data-driven decisions.
  • Auto-sync tracking to PayPal and integrate seamlessly with Klaviyo and more.
Related Category
New feature
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Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Track123 Order Tracking Shopify app.

Category Positions
Ranking of Track123 Order Tracking in best match categories of the Shopify App Store
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Popular Category Positions
Ranking of Track123 Order Tracking in the most popular categories of the Shopify App Store.
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Category Positional Changes

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Category Popular Positional Changes

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Track123 Order Tracking FAQs

Yes! Try Track123 Order Tracking free plan. For more details about Track123 Order Tracking pricing, check here.

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