Voria: AI‑Powered Helpdesk

5• 1 reviews

Customer support inbox with built-in analytics for your team

Developed by Voria

About this app

Launched

2026-05-11

Screenshots

1 / 4

AI-powered support inbox with order context, AI-drafted replies, team notes and performance reports.

Shopify Payments disputes

Key Features

Open an email. The order is already there — status, items, shipping, everything.
AI reads the message and drafts a reply based on what the customer wrote.
Save replies as macros and drop them into any conversation in one click.
See how many emails came in, how fast they went out, and who handled them.
Leave a note on any conversation that only your team reads, never the customer.

Insights & Metrics

Pinned0/3

Pin up to 3 metrics for quick access.

Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Voria: AI‑Powered Helpdesk Shopify app.

Category Positions

Ranking of Voria: AI‑Powered Helpdesk in best match categories of the Shopify App Store

Name	Position	Page

Helpdesk

65 / 201

Insight

AI-driven summary of Voria: AI‑Powered Helpdesk category positioning

Market fluctuations observed across 1 mid-tier categories, with Helpdesk climbing by 57 to reach #65.

Featured category

Helpdesk

1 category analyzed

Position

#65

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

Hide Data

No data

There is no data to display for this chart.

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