Ctx: WhatsApp Chat + Marketing
Drive sales with WhatsApp marketing, chat & cart recovery
Developed by Softpulse Infotech
App Overview
Ctx: WhatsApp Chat + Marketing is an all-in-one Shopify app that seamlessly integrates customer support, order management, and marketing through WhatsApp. It features a single widget providing instant chat, FAQs, order tracking, and contact options, along with automated messages for cart recovery and order fulfillment. Additionally, the app offers tools for broadcast campaigns and team collaboration via a shared inbox, enhancing customer engagement and operational efficiency.
Pros
- Improved customer engagement: Provides a direct and convenient way for customers to contact businesses through WhatsApp.
- Increased sales: Helps recover lost sales through abandoned cart reminders and personalized product recommendations.
- Enhanced customer service: Automates order confirmation messages and provides a shared inbox for efficient support.
- Marketing automation: Allows for scheduled and targeted WhatsApp marketing campaigns, including ready-to-use templates and broadcast messaging.
Cons
- Irregular website behavior: installing the app can lead to unexpected changes in website functionality.
- WhatsApp chat malfunctions: extra numbers added to phone numbers, hindering customer communication.
- Design flaws in WhatsApp features: sticky bar with poor visibility and lack of customization options.
- Insufficient documentation and support: complex configuration process and unresponsive customer support for technical issues.
Screenshots
WhatsApp button for chat support, WhatsApp order confirmation, COD confirmation, abandoned cart, API
Single widget for multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us by Chatix. Manual & automated WhatsApp chat message for abandoned checkout recovery, order confirmation, COD verification, order fulfilment & review request notification. Mobile app for manual abandoned whatsapp cart recovery. Whatsapp business api for marketing & promotions, ready to use + custom template & whatsapp broadcast campaign. Shared Inbox / chat panel to support & answer customer's queries
Key Features
- All in one widget button for WhatsApp Chat, FAQs, Order Tracking & Contact Us.
- WhatsApp automated messages for Abandoned Checkout Recovery. Now use own number.
- Order Confirmation, COD Order Verification, Fulfillment & Review Request
- WhatsApp chat button w/ multiple support agent, availability time + WhatsApp API
- WhatsApp Chat + abandoned checkout recovery, verify COD order, broadcast & more.
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Ctx: WhatsApp Chat + Marketing FAQs
Yes! Try Ctx: WhatsApp Chat + Marketing free plan. For more details about Ctx: WhatsApp Chat + Marketing pricing, check here.
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