Best Chat apps - 2026

5 Chat apps tracked, ranked by a weekly index of review velocity, satisfaction, and momentum. Every position derives from publicly available Shopify App Store signals, refreshed every Monday.

Apps in this collection
5
Average rating (Aug 2026)
4.7
Built for Shopify
0
0% of apps
Top category
Chat
4 apps

Key Facts about Chat Apps

What the data says about Shopify merchants here.

60% offer a free plan (3 of 5); 0 are fully free.
Paid plans run from about $5.99 to $900 per month.
810 reviews have been left across these apps.
3 of 5 apps rate 4.8 or higher.
The most-reviewed app in Chat is Gorgias: AI, Helpdesk & Chat, with 615 reviews.
Apps in this collection were first published between 2014 and 2025.

Standout Chat Apps

Four apps, each measured on a different dimension.

Showing 1-5 of 5

Instantly resolve support inquiries and grow your business.

Pros
Cons
$10-$900/mo

Convert more customers w/ AI powered helpdesk and live chat

Pros
Cons
$29-$69/mo
Kustomer icon

Kustomer

523 reviews

AI-Powered Support: Seamless Integration & Insights

Free

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FAQs about Chat Apps

Answers verified against August 2026 Chat data.

Q1What are the best Chat apps in 2026?

Gorgias: AI, Helpdesk & Chat leads by review volume; Re:amaze AI Helpdesk & Chat is the highest-rated; Gorgias: AI, Helpdesk & Chat has the steepest momentum (+8/30d).

Q2Which of these apps are free?

3 of 5 offer a free plan, 0 fully free. Paid tiers run about $5.99 to $900/mo.

Q3How is review velocity (the "biggest mover") calculated?

Net new reviews over the last 30 days, synced weekly. Gorgias: AI, Helpdesk & Chat leads at +8.

Q4How much do Chat apps cost?

Freemium-heavy: 3/5 have a $0 tier. Paid $5.99 to $900/mo.