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Crisp ‑ Helpdesk & AI Chatbot

4.235 reviews

Automate customer support inquiries, on any channel

Developed by Crisp

About this app

Launched

2022-12-16

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Developer

Crisp

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App Overview

Crisp is an AI-powered helpdesk tailored for Shopify stores, providing seamless customer support across various channels including email, WhatsApp, Instagram DMs, Messenger, phone calls, and others. It allows you to manage all communications from one central platform, enhancing efficiency. The app's AI chatbot efficiently handles routine inquiries and smoothly transfers complex issues to your team when necessary. Crisp features tools for developing FAQs that train the AI agent, ensuring personalized responses. You can customize the AI agent to reflect your brand voice or opt for pre-configured solutions, simplifying customer support management while improving the shopping experience.

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Helpdesk support software for Shopify store - Crisp

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store.

Key Features

  • Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ...
  • Easy AI bots to human handover when AI falls short
  • Dedicated FAQ builder that feeds AI Agents to build powerful chatbots
  • Custom-trained AI agent to respond to customers as if they're part of your team
  • Ready-to-use multichannel AI Agent that just need you to hit "publish"
Related Category
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Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Crisp ‑ Helpdesk & AI Chatbot Shopify app.

Category Positions
Ranking of Crisp ‑ Helpdesk & AI Chatbot in best match categories of the Shopify App Store
NamePositionPage
Chat
58 / 529
3
Helpdesk
13 / 122
1
Popular Category Positions
Ranking of Crisp ‑ Helpdesk & AI Chatbot in the most popular categories of the Shopify App Store.
NamePositionPage
Chat
58 / 529
3
Helpdesk
13 / 122
1
Category Positional Changes

No data

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Category Popular Positional Changes

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Crisp ‑ Helpdesk & AI Chatbot FAQs

Yes! Try Crisp ‑ Helpdesk & AI Chatbot free plan. For more details about Crisp ‑ Helpdesk & AI Chatbot pricing, check here.

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