App Overview
Crisp is an AI-powered helpdesk tailored for Shopify stores, providing seamless customer support across various channels including email, WhatsApp, Instagram DMs, Messenger, phone calls, and others. It allows you to manage all communications from one central platform, enhancing efficiency. The app's AI chatbot efficiently handles routine inquiries and smoothly transfers complex issues to your team when necessary. Crisp features tools for developing FAQs that train the AI agent, ensuring personalized responses. You can customize the AI agent to reflect your brand voice or opt for pre-configured solutions, simplifying customer support management while improving the shopping experience.
Screenshots

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store.
Key Features
- Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ...
- Easy AI bots to human handover when AI falls short
- Dedicated FAQ builder that feeds AI Agents to build powerful chatbots
- Custom-trained AI agent to respond to customers as if they're part of your team
- Ready-to-use multichannel AI Agent that just need you to hit "publish"
Crisp ‑ Helpdesk & AI Chatbot FAQs
Yes! Try Crisp ‑ Helpdesk & AI Chatbot free plan. For more details about Crisp ‑ Helpdesk & AI Chatbot pricing, check here.

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
