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Affiniv NPS, Survey & Feedback

5• 6 reviews

Post-purchase NPS survey to collect customer feedback

Developed by Affiniv

Information Pricing Reviews (6)
About this app

Launched

2021-12-08

Categories

Surveys
Analytics

Developer

Affiniv

Privacy policy

View policy

FAQs

View FAQs

Screenshots

1 / 6
Net Promoter Score, Post-Purchase Survey & Feedback for Insights

Net Promoter Score (NPS) & Post-Purchase Survey to Collect Customer Feedback and Get Insights

Affiniv is a survey and analytics app that helps brands increase customer retention. Create branded Net Promoter Score (NPS) surveys in minutes & send them via multiple channels. Get high response rates with automated triggers (eg, 5 days after purchase) and reminders. Dive deep into customer responses with an AI-powered analytics dashboard. Set up alerts and automate post-response workflows for timely actions. Delight your customers by fixing issues that affect your customer experience.

Key Features

  • Create branded surveys, with unlimited questions & branching logic, in minutes.
  • Send surveys via Email, WhatsApp, SMS, Thank You Page, Order Status Page, etc.
  • Increase response rates by automating survey triggers and reminders.
  • Get deep actionable insights from AI-powered analytics dashboard.
  • Integrate with CRM and tech stack for post-response workflows. No coding needed.
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Affiniv NPS, Survey & Feedback Shopify app.

Category Positions
Ranking of Affiniv NPS, Survey & Feedback in best match categories of the Shopify App Store

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Popular Category Positions
Ranking of Affiniv NPS, Survey & Feedback in the most popular categories of the Shopify App Store.

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Category Positional Changes

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Category Popular Positional Changes

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Affiniv NPS, Survey & Feedback FAQs

Yes! Try Affiniv NPS, Survey & Feedback free plan. For more details about Affiniv NPS, Survey & Feedback pricing, check here.

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