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Net Promoter Score (NPS) & Post-Purchase Survey to Collect Customer Feedback and Get Insights
Affiniv is a survey and analytics app that helps brands increase customer retention. Create branded NPS surveys in minutes & send them via multiple channels. Get high response rates with automated triggers (e.g., 5 days after purchase) and automated reminders. Dive deep into customer responses with an AI-powered analytics dashboard. Delight your customers by automating post-response workflows, fixing issues that affect your customer experience, and setting up alerts for timely action.
Key Features
- Create branded surveys, with unlimited questions & branching logic, in minutes.
- Send surveys via Email, WhatsApp, SMS, Thank You Page, Order Status Page, etc.
- Increase response rates by automating survey triggers and reminders.
- Get deep actionable insights from AI-powered analytics dashboard.
- Integrate with CRM and tech stack for post-response workflows. No coding needed.
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Affiniv NPS, Survey & Feedback FAQs
Yes! Try Affiniv NPS, Survey & Feedback free plan. For more details about Affiniv NPS, Survey & Feedback pricing, check here.
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