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Net Promoter Score (NPS) & Post-Purchase Survey to Collect Customer Feedback and Get Insights
Affiniv is a NPS survey and analytics app that helps brands increase customer retention. Create branded Net Promoter Score (NPS) surveys in minutes & send them via multiple channels. Get high response rates with automated triggers (eg, 5 days after purchase) and reminders. Dive deep into customer responses with an AI-powered analytics dashboard. Set up alerts and automate post-response workflows for timely actions. Delight your customers by fixing issues that affect your customer experience.
Key Features
- Create branded NPS surveys in minutes. Add follow-up questions & branching logic
- Send surveys via Email, WhatsApp, SMS, Thank You Page, Order Status Page, etc.
- Increase response rates by automating survey triggers and reminders.
- Get deep actionable insights from AI-powered analytics dashboard.
- Integrate with CRM and tech stack for post-response workflows. No coding needed.
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Affiniv Net Promoter Score NPS FAQs
Yes! Try Affiniv Net Promoter Score NPS free plan. For more details about Affiniv Net Promoter Score NPS pricing, check here.