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BestChat: AI Chatbot+Live Chat

4.7137 reviews

Increase Sales & Support with Smart Live Chat and AI Chatbots.

Developed by BestChat

About this app

Launched

2022-01-05

Developer

BestChat

Privacy policy

View policy

App Overview

BestChat is an advanced AI-powered live chat and chatbot solution designed specifically for Shopify stores. Our intelligent chatbots learn your products and orders, enabling them to provide highly relevant support around the clock. This 24/7 assistance not only boosts customer satisfaction but also frees up your support team by handling routine inquiries efficiently. The app leverages AI-driven insights to help you make data-informed decisions, enhancing your overall business strategy. When complex issues arise, our seamless chatbot-to-agent transition ensures uninterrupted service, maintaining a professional and helpful experience for your customers. Additionally, BestChat integrates in real-time with Shopify, allowing for easy customization of the live chat interface to match your brand’s look and feel.

Pros

  • Affordable AI-Powered Chatbot: Offers a budget-friendly AI chatbot that provides 24/7 customer support, reducing costs while boosting sales and customer satisfaction.
  • Customizable and User-Friendly: Allows for seamless Shopify integration and self-learning AI to ensure a smooth customer experience with a customizable live chat interface.
  • Multi-lingual and AI Insights: Provides multi-lingual service and AI insights to analyze products and orders, offering valuable sales suggestions and improving overall business performance.
  • Excellent Customer Service: Features a dedicated support team that is responsive and efficient in resolving any issues, ensuring continuous support for customers.

Cons

  • App malfunctions: The app continues to run on the website even after being uninstalled.
  • Limited features: Certain features require payment to use.
  • Insufficient language support: The app may not support all languages, which can limit its usefulness for a global audience.
  • Poor customer support: Users have reported difficulty getting timely and helpful support from the app's customer service team.

Screenshots

1 / 7
Live Chat & AI Chat - Powerful live agent support system

Boost Your Business with Advanced AI Chatbot & Live Chat

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.

Key Features

  • Intelligent AI chatbots learn products and orders, making chatbots smarter.
  • AI-driven insights enhance data analysis and support decision-making.
  • Smooth chatbot to agent takeover ensures seamless live chat support.
  • 24/7 AI assistance chatbots handle routine queries, freeing support agents.
  • Real-time Shopify integration boosts live chat and eCommerce efficiency.
Insights & Metrics
Pinned0/3
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the BestChat: AI Chatbot+Live Chat Shopify app.

Category Positions
Ranking of BestChat: AI Chatbot+Live Chat in best match categories of the Shopify App Store
NamePositionPage
Marketing - Other
25 / 269
1
2
Chat
98 / 768
5
5
1
Insight
AI-driven summary of BestChat: AI Chatbot+Live Chat category positioning

Market fluctuations observed across 2 mid-tier categories, with Marketing - Other holding to reach #25.

Featured category

Marketing - Other

2 categories analyzed

Position

#25

1

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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BestChat: AI Chatbot+Live Chat FAQs

Yes! Try BestChat: AI Chatbot+Live Chat free plan. For more details about BestChat: AI Chatbot+Live Chat pricing, check here.