App Overview
HeiChat is an AI-powered sales chatbot for Shopify that leverages ChatGPT and Claude AI to offer 24/7 customer support across 95+ languages. It handles inquiries, tracks orders, explains policies, and uses store-specific knowledge bases to provide tailored responses on discounts and shipping. The chatbot analyzes customer needs and sentiment to enhance service quality and boost sales. Customizable with shop policies and documents, it stays updated on real-time product changes, ensuring accurate and timely assistance.
Pros
- Enhanced customer engagement: AI-powered chatbot provides 24/7 support, fostering personalized interactions.
- Increased sales revenue: Product recommendations tailored to customer preferences boost conversion rates.
- Time and cost savings: Automates customer service tasks, freeing up time for strategic initiatives.
- Improved customer satisfaction: Handles inquiries promptly and accurately, enhancing overall customer experience.
Screenshots
Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.
A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.
Key Features
- Converting general inquiries into sales with AI-powered insights.
- For "Where is my order" can be helpful in checking and responding accurately.
- Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
- Train AI with shop policies, PDF/TXT files and correction for customized support
- Real-time awareness of store product listing and delisting information
HeiChat: ChatGPT Sales Chatbot FAQs
Yes! Try HeiChat: ChatGPT Sales Chatbot free plan. For more details about HeiChat: ChatGPT Sales Chatbot pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.