App Overview
Chaty is an all-in-one chat button for Shopify that connects customers through multiple platforms including WhatsApp, Facebook Messenger, SMS, and more. It offers features like customizable widgets, call buttons, and preset messages to enhance customer interaction. By integrating seamlessly with Google Analytics, Chaty helps businesses boost sales, generate leads, and improve support across various channels. Ideal for Shopify stores aiming to streamline multi-channel communication effectively.
Pros
- Omnichannel Communication: Consolidates multiple chat apps into a single platform, providing customers with convenient access to support and engagement.
- Increased Leads and Conversions: Provides direct communication channels for website visitors, increasing lead generation and sales conversions.
- Enhanced Customer Support: Simplifies customer support by offering multiple communication channels and real-time messaging, improving response times and satisfaction.
- Extensive Customization Options: Allows businesses to tailor chat buttons to their brand's visual identity and target specific customer segments for personalized interactions.
Cons
- Payment issues: Charges for unused services and difficulties in obtaining refunds.
- False visitor data: Overestimation of visitor count, potentially misleading users.
- Scam concerns: Allegations of deceptive advertising and fraudulent practices.
- Hidden fees: Limited features accessible without additional payments, potentially resulting in unexpected costs.
Screenshots
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button. Increase sales conversions, generate leads, and improve client support in one live chat button.
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Chaty Chat Buttons & WhatsApp FAQs
Yes! Try Chaty Chat Buttons & WhatsApp free plan. For more details about Chaty Chat Buttons & WhatsApp pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.