✨ Shopify App Market Report Q2 2026 is LIVE! Uncover hidden niches, algorithm shifts, and growth trends.
Logo
App Icon

Deskhero

5• 1 reviews

Tailored responses from past tickets and internal data

Developed by Deskhero

About this app

Launched

2025-10-03

Categories

Helpdesk

Developer

Deskhero

Privacy policy

View policy

Screenshots

1 / 3
Two-way sync with Google Workspace & Microsoft 365

Enrich support replies with real-time store order data in Deskhero.

Automatically surface customer orders, fulfillment statuses, and tracking IDs inside Deskhero. When a ticket includes an order number, Deskhero fetches order details live from Shopify and suggests a ready-to-send reply. A sidebar widget displays key customer info like past orders and total spent, making support faster and more accurate.

Key Features

  • AI suggested replies
  • AI Automation
  • Microsoft/Google mailbox ready
Insights & Metrics
Pinned0/3
Pin up to 3 metrics for quick access.
Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Deskhero Shopify app.

Category Positions
Ranking of Deskhero in best match categories of the Shopify App Store
NamePositionPage
Helpdesk
137 / 201
18
6
1
Insight
AI-driven summary of Deskhero category positioning

Market fluctuations observed across 1 mid-tier categories, with Helpdesk slipping by 18 to reach #137.

Featured category

Helpdesk

1 category analyzed

Position

#137

18

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

Best alternatives to Deskhero

Tidio ‑ Live Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

4.7(1281)
Free plan available. Free trial available.

Help shoppers instantly with live chat and AI-powered support.

Gorgias: AI, Helpdesk & Chat

Gorgias: AI, Helpdesk & Chat

4.2(657)
From $10/month. Free trial available.

Instantly resolve support inquiries and grow your business.

Redo

Redo

5(673)
Free plan available

Everything your brand needs. In one intelligent platform.

Commslayer: AI Helpdesk & Chat

Commslayer: AI Helpdesk & Chat

4.9(194)
Free plan available. Free trial available.

Helpdesk & chat by the ex-Lifetimely founders

Deskhero FAQs

No. Deskhero pricing starts at N/A. For more details about Deskhero pricing, check here.