O: Chat buttons & Contact Form

4.9• 253 reviews

Get leads: Facebook Messenger, Chat buttons and Contact Form

Developed by Omega

About this app

Recognition

Launched

2016-01-20

App Overview

This app integrates Facebook Messenger, WhatsApp, and a contact form with your Shopify store, offering a seamless way to manage customer conversations across 20+ platforms like SMS, Email, Viber, Skype, and more. It provides a customizable chat button that lets customers choose their preferred messaging app, along with features like style customization, device targeting, and preset welcome messages. The app also includes analytics to track the effectiveness of your chat channels and tools to enhance customer engagement through personalized greetings. By consolidating communication channels into one interface, it aims to boost sales, generate leads, and improve customer support efficiency.

Pros

Seamless integration with multiple platforms: Offers a centralized hub for customer communication across various channels including Facebook Messenger, WhatsApp, and others.
Enhanced customer engagement: Enables businesses to engage with customers in a personalized and convenient way through live chat support, automated responses, and targeted messages.
Comprehensive features and customization: Provides customizable chat widgets, automated messaging, visitor tracking, and detailed analytics to enhance the customer experience and optimize support efforts.
Excellent customer support: Offers prompt and attentive support to assist businesses in setting up, troubleshooting, and maximizing the app's potential.

Cons

Bugs and errors: Slow loading times, error messages, and non-functional features.
Poor support: Unresponsive and unhelpful support team.
Mobile issues: Inability for mobile users to access chat bubble or receive messages.
Page compatibility issues: App opens live chat on incorrect Facebook pages.

Screenshots

1 / 8

Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form.

With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button

Key Features

Build your customer support with Messenger chat, Teleram, and Instagram,...
All-in-one chat button lets customers chat with you via their preferred chat app
Customize chat widget's style, device & page target, and preset welcome messages
Analyze the effectiveness of chat channels: Messenger & contact form
Messenger welcome message box helps increase customer engagement

Insights & Metrics

Pinned0/3

Pin up to 3 metrics for quick access.

Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the O: Chat buttons & Contact Form Shopify app.

Category Positions

Ranking of O: Chat buttons & Contact Form in best match categories of the Shopify App Store

Name	Position	Page

Chat	73 / 853 6	4 1
Forms	19 / 179 2	1
Notifications	37 / 493	2

Insight

AI-driven summary of O: Chat buttons & Contact Form category positioning

Market fluctuations observed across 3 mid-tier categories, with Chat slipping by 6 to reach #73.

Featured category

Chat

3 categories analyzed

Position

#73

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

Hide Data

No data

There is no data to display for this chart.

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