MX: Helpdesk & Live Chat
Empower your support team. Helpdesk by Mirasvit.
Developed by Mirasvit Ecommerce Solutions
Screenshots
Free all-in-one inbox: manage email, chat & social messages and automate support workflows.
Centralize all customer support in one inbox. Manage emails, live chat, Facebook, Instagram, and WhatsApp messages together, and turn them into trackable helpdesk tickets. Capture Shopify order info upfront and view order number, date, and total directly in tickets. Save time with AI-powered reply suggestions and ready-made templates. Stay organized with dashboards.
Key Features
- Unify all customer messages in one inbox and never miss a ticket
- Keep work organized by creating custom ticket statuses and workflow rules.
- Engage visitors with live chat and view ticket history to resolve issues fast.
- View Shopify order details directly in tickets (number, date, total)
- Get AI-powered suggestions for faster, smarter responses
MX: Helpdesk & Live Chat FAQs
No. MX: Helpdesk & Live Chat pricing starts at N/A. For more details about MX: Helpdesk & Live Chat pricing, check here.
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