Helpium: AI Support Chat

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AI Chat that answer FAQs, track orders or hand over...

Developed by Helpium, LLC

About this app

Launched

2026-06-16

Screenshots

1 / 5

Helpium AI chat answering order, return and cancel questions

AI chat that answers shopper questions and handles order, return, and refund requests.

Theme, checkout page

Key Features

AI answers shopper questions instantly from your store's own knowledge
Customers track orders, cancel them, and start returns or refunds in chat
Hands off to a live agent when a shopper needs human help
Turn on the chat widget with a single theme toggle, no coding needed
Match the widget's color, position, and bot name to your brand

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Helpium: AI Support Chat Shopify app.

Category Positions

Ranking of Helpium: AI Support Chat in best match categories of the Shopify App Store

Name	Position	Page

Chat

743 / 838

Insight

AI-driven summary of Helpium: AI Support Chat category positioning

Market fluctuations observed across 1 mid-tier categories, with Chat holding to reach #743.

Featured category

Chat

1 category analyzed

Position

#743

Stable

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

Hide Data

No data

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