Logo
App Icon

Keeping ‑ Helpdesk for Gmail

51 reviews

The customer support helpdesk that integrates with Gmail

Developed by Katsu Ventures

About this app

Launched

2021-08-19

Privacy policy

View policy

Screenshots

1 / 7
Shopify data right in Gmail with Keeping

Keeping is the easiest way to share a support inbox without ever leaving Gmail.

Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without having to use an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your entire team. Then you can assign, discuss, and prioritize it right inside Gmail.

Key Features

  • See your customer's order information right inside Gmail.
  • Sync your support account to your personal or work Gmail.
  • Advanced reports measure response time, ticket volume, and agent performance.
Related Category
New feature
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Keeping ‑ Helpdesk for Gmail Shopify app.

Category Positions
Ranking of Keeping ‑ Helpdesk for Gmail in best match categories of the Shopify App Store
NamePositionPage
Helpdesk
49 / 121
4
3
Support - Other
23 / 86
4
1
1
Popular Category Positions
Ranking of Keeping ‑ Helpdesk for Gmail in the most popular categories of the Shopify App Store.
NamePositionPage
Helpdesk
49 / 121
4
3
Support - Other
23 / 86
4
1
1
Category Positional Changes

No data

There is no data to display for this chart.

Category Popular Positional Changes

No data

There is no data to display for this chart.

Keeping ‑ Helpdesk for Gmail FAQs

No. Keeping ‑ Helpdesk for Gmail pricing starts at $30. For more details about Keeping ‑ Helpdesk for Gmail pricing, check here.

image-contact-us
Contact Us

Get in Touch
with us

Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.