Keeping ‑ Helpdesk for Gmail

5• 1 reviews

The customer support helpdesk that integrates with Gmail

Developed by Katsu Ventures

About this app

Launched

2021-08-19

Screenshots

1 / 7

Shopify data right in Gmail with Keeping

Keeping is the easiest way to share a support inbox without ever leaving Gmail.

Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without having to use an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your entire team. Then you can assign, discuss, and prioritize it right inside Gmail.

Key Features

See your customer's order information right inside Gmail.
Sync your support account to your personal or work Gmail.
Advanced reports measure response time, ticket volume, and agent performance.

Insights & Metrics

Pinned0/3

Pin up to 3 metrics for quick access.

Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Keeping ‑ Helpdesk for Gmail Shopify app.

Category Positions

Ranking of Keeping ‑ Helpdesk for Gmail in best match categories of the Shopify App Store

Name	Position	Page

Helpdesk	66 / 201 7	3
Support - Other	34 / 123 9	2

Insight

AI-driven summary of Keeping ‑ Helpdesk for Gmail category positioning

Market fluctuations observed across 2 mid-tier categories, with Support - Other slipping by 9 to reach #34.

Featured category

Support - Other

2 categories analyzed

Position

#34

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

Hide Data

No data

There is no data to display for this chart.

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