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Replyco ‑ eCommerce Helpdesk

3.312 reviews

Manage email, social and marketplace customer messaging.

Developed by Replyco - eCommerce Helpdesk

About this app

Launched

2022-10-11

Privacy policy

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App Overview

Replyco is a powerful Shopify app designed to simplify customer support by centralizing all interactions from multiple selling and social media channels into one intuitive inbox. It offers a comprehensive view of customer data and order history, enabling personalized and efficient responses. With features like automation tools, auto-responders, and customizable email templates, Replyco helps streamline workflows, save time, and deliver exceptional customer service effortlessly.

Screenshots

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Replyco - Manage all of your customer tickets from one place

Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.

With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - all conversations come with a 360-degree customer view including order details and previous purchase history, making a job of responding to them much easier and hassle-free. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Key Features

  • Connect to all major selling channels and social media platforms.
  • View and reply to all messages from one place.
  • Access important customer and order data when viewing a message.
  • Automate message management with auto-assign, auto-responders and more.
  • Save time with customizable email templates (canned responses).
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Replyco ‑ eCommerce Helpdesk Shopify app.

Category Positions
Ranking of Replyco ‑ eCommerce Helpdesk in best match categories of the Shopify App Store
NamePositionPage
Helpdesk
95 / 201
35
4
1
Support - Other
49 / 122
23
3
1
Insight
AI-driven summary of Replyco ‑ eCommerce Helpdesk category positioning

Market fluctuations observed across 2 mid-tier categories, with Helpdesk slipping by 35 to reach #95.

Featured category

Helpdesk

2 categories analyzed

Position

#95

35

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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Replyco ‑ eCommerce Helpdesk FAQs

No. Replyco ‑ eCommerce Helpdesk pricing starts at N/A. For more details about Replyco ‑ eCommerce Helpdesk pricing, check here.