✨ Shopify App Market Report Q2 2026 is LIVE! Uncover hidden niches, algorithm shifts, and growth trends.
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Replyma

0• 0 reviews

AI helpdesk with order-aware email and live chat

Developed by DECODS LLC

About this app

Launched

2026-05-11

Categories

Helpdesk

Developer

DECODS LLC

Document

Visit document

Privacy policy

View policy

Screenshots

1 / 4
Inbox

AI helpdesk for stores. Reply faster with order-aware support in one shared inbox.

All order history for the last 60 days

Key Features

  • AI replies using your policies, help articles, and Shopify order data.
  • Shared inbox for Email and Live Chat with routing and human takeover.
  • In-ticket order actions: refunds, cancellations, and address updates.
  • Macros, automation rules, and flows for repeat support work.
  • Analytics, CSAT, API keys, and webhooks for reporting and integrations.
Insights & Metrics
Pinned0/3
Pin up to 3 metrics for quick access.
Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Replyma Shopify app.

Category Positions
Ranking of Replyma in best match categories of the Shopify App Store
NamePositionPage
Helpdesk
186 / 201
30
8
1
Insight
AI-driven summary of Replyma category positioning

Market fluctuations observed across 1 mid-tier categories, with Helpdesk slipping by 30 to reach #186.

Featured category

Helpdesk

1 category analyzed

Position

#186

30

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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Replyma FAQs

No. Replyma pricing starts at N/A. For more details about Replyma pricing, check here.