Rocketch Support Assistant

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AI-powered chatbot that speaks English & Spanish

Developed by Rocketch

About this app

Launched

2025-07-02

Screenshots

1 / 9

Instantly resolve customer questions with an AI chatbot tailored for your store.

Rocketch is an AI-powered customer support assistant built for Shopify. It helps merchants automate answers to common customer questions using store-specific context like policies, FAQs, and product details. With bilingual support (English/Spanish), personalized tone, and real-time fallback to email, Rocketch reduces support load and improves customer satisfaction without requiring any coding or training.

Key Features

Bilingual chatbot with tone and personality customization
Answer FAQs, shipping, returns, and store policies instantly
Embed seamlessly via widget or iframe, no coding needed

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Rocketch Support Assistant Shopify app.

Category Positions

Ranking of Rocketch Support Assistant in best match categories of the Shopify App Store

Name	Position	Page

Chat

685 / 834

Insight

AI-driven summary of Rocketch Support Assistant category positioning

Market fluctuations observed across 1 mid-tier categories, with Chat slipping by 9 to reach #685.

Featured category

Chat

1 category analyzed

Position

#685

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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