✨ Shopify App Market Report Q2 2026 is LIVE! Uncover hidden niches, algorithm shifts, and growth trends.
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ShieldDesk

5• 1 reviews

Cut support tickets by auto-resolving order queries

Developed by Approid Tech

About this app

Launched

2026-05-18

Categories

Helpdesk

Developer

Approid Tech

Privacy policy

View policy

Screenshots

1 / 4
ShieldDesk- AI support that works while you sleep

AI inbox that classifies messages, drafts replies, and auto-resolves order queries

Online Store script tags

Key Features

  • AI classifies every message by intent automatically
  • Draft replies generated using real order history
  • Order status queries auto-resolved with live tracking
  • Spam and abuse messages detected and filtered out
  • Dashboard shows tickets and hours you have saved
Insights & Metrics
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Pin up to 3 metrics for quick access.
Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the ShieldDesk Shopify app.

Category Positions
Ranking of ShieldDesk in best match categories of the Shopify App Store
NamePositionPage
Helpdesk
100 / 201
19
5
1
Insight
AI-driven summary of ShieldDesk category positioning

Market fluctuations observed across 1 mid-tier categories, with Helpdesk slipping by 19 to reach #100.

Featured category

Helpdesk

1 category analyzed

Position

#100

19

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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ShieldDesk FAQs

No. ShieldDesk pricing starts at N/A. For more details about ShieldDesk pricing, check here.