✨ Shopify App Market Report Q2 2026 is LIVE! Uncover hidden niches, algorithm shifts, and growth trends.
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SupportReply

0• 0 reviews

Save time with AI replies to DMs about orders and FAQs

Developed by WJETH Ventures

About this app

Launched

2025-08-13

Categories

Helpdesk

Developer

WJETH Ventures

Privacy policy

View policy

FAQs

View FAQs

Screenshots

1 / 4
SupportReply

Reduce support time and improve customer satisfaction with instant Instagram support replies

All order history for the last 60 days

Key Features

  • Instantly reply to Instagram DMs with AI
  • Provide real-time shipping updates using order number
  • Customizable FAQ replies for common questions
  • Your customers can request a human and you'll get notified in the app
  • Customize your bot’s name to match your brand
Insights & Metrics
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Pin up to 3 metrics for quick access.
Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the SupportReply Shopify app.

Category Positions
Ranking of SupportReply in best match categories of the Shopify App Store
NamePositionPage
Helpdesk
168 / 201
13
7
Insight
AI-driven summary of SupportReply category positioning

Market fluctuations observed across 1 mid-tier categories, with Helpdesk slipping by 13 to reach #168.

Featured category

Helpdesk

1 category analyzed

Position

#168

13

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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SupportReply FAQs

No. SupportReply pricing starts at N/A. For more details about SupportReply pricing, check here.