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Swarm ‑ Detect Customer Calls

51 reviews

Know which customer is calling you in real time

Developed by Swarm Apps

About this app

Launched

2024-04-25

Developer

Swarm Apps

Privacy policy

View policy

Screenshots

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Swarm - Detect Customer Calls

Ever wonder which customer is on the line before answering? With Swarm, now you can find out!

Detect customer calls in real-time! Gain valuable insight from knowing which customer is calling you. Swarm simply identifies your customers name and order number as they call you. Then automatically renames the call and saves the caller ID directly to your Android phone. You can even see missed calls—now you will know who’s an existing or potential new customer! Swarm currently integrates with Shopify and Android only. Elevate your customer service and drive business success.

Key Features

  • Know Who’s Calling - Existing or potential new customers!
  • Improved Customer Service - Detect incoming and missed calls
  • Stay Organized - Renames and saves the call with order details
  • Business Growth - Optimize customer service and strengthen relationships
  • World Class Support - Got questions? our team is here to help
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Swarm ‑ Detect Customer Calls Shopify app.

Category Positions
Ranking of Swarm ‑ Detect Customer Calls in best match categories of the Shopify App Store
NamePositionPage
Chat
294 / 372
13
Support - Other
53 / 65
3
Insight
AI-driven summary of Swarm ‑ Detect Customer Calls category positioning

Market fluctuations observed across 2 mid-tier categories, with Support - Other holding to reach #53.

Featured category

Support - Other

2 categories analyzed

Position

#53

Stable

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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Swarm ‑ Detect Customer Calls FAQs

No. Swarm ‑ Detect Customer Calls pricing starts at N/A. For more details about Swarm ‑ Detect Customer Calls pricing, check here.