Zipchat AI Chatbot & Live Chat

4.8• 179 reviews

330

AI Chatbot+ AI Chat to Automate Sales, Cart Recovery & Support

Developed by ZIPCHAT INC

About this app

Launched

2023-05-23

App Overview

ZipChat is an innovative Shopify app that integrates AI chatbots and WhatsApp automation to enhance customer engagement and conversion rates for e-commerce businesses. It streamlines interactions by addressing pre-sale inquiries, recovering abandoned carts, offering personalized product recommendations, and facilitating 24/7 order tracking support. The app also automates review collection and executes targeted marketing campaigns, all while handling FAQs and cross-selling opportunities seamlessly. Powered by advanced AI models, ZipChat operates across multiple languages without requiring coding, making it a versatile tool for businesses to boost conversions, gather more reviews, and foster customer referrals effectively.

Screenshots

1 / 10

AI Chat & AI assistant turns shopper questions into orders

AI Chat, AI Chatbot & AI Helpdesk. Agentic sales & support: live chat, WhatsApp, Instagram & email

Proactive Shopify AI Chat & AI Chatbot built to turn customer support into sales. It greets shoppers on Live Chat, WhatsApp, Instagram and email. The AI Agent acts in the AI chat: order tracking, discounts, product recommendations, upsells, returns & refunds, cart recovery & FAQ automation. It handles customer support and customer service 24/7, on all channels. With custom tools and skills it acts inside any software you connect, from your CRM to checkout. Fully multilingual & self-training.

Key Features

One AI Agent active in AI Chatbot & Live Chat across WhatsApp, Instagram & email
AI Chat takes actions: order tracking, returns, COD, discounts & stock checks
AI customer support & customer service: product, sizing, shipping & FAQ answers
AI Sales Chatbot & Shopping Assistant: recommendations, upsells & cart recovery
Multilingual conversational AI Agent ties every chat to revenue, 24/7 on AI Chat

Insights & Metrics

Pinned0/3

Pin up to 3 metrics for quick access.

Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Zipchat AI Chatbot & Live Chat Shopify app.

Category Positions

Ranking of Zipchat AI Chatbot & Live Chat in best match categories of the Shopify App Store

Name	Position	Page

Chat	16 / 844 7	1
Helpdesk	3 / 202	1

Insight

AI-driven summary of Zipchat AI Chatbot & Live Chat category positioning

Market fluctuations observed across 2 mid-tier categories, with Chat climbing by 7 to reach #16.

Featured category

Chat

2 categories analyzed

Position

#16

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

Hide Data

No data

There is no data to display for this chart.

Best alternatives to Zipchat AI Chatbot & Live Chat

Tidio ‑ Live Chat & AI Chatbot

4.7(1284)

Free plan available. Free trial available.

Help shoppers instantly with live chat and AI-powered support.

Gorgias: AI, Helpdesk & Chat

4.2(663)

From $10/month. Free trial available.

Instantly resolve support inquiries and grow your business.

QuickCEP: AI Support Agent

4.9(58)

Free plan available

Increase sales while providing excellent customer service.

Chatway Live Chat & AI Chatbot

4.9(272)

Free plan available. Free trial available.

Provide Live chat support, FAQ, WhatsApp inbox & chat buttons

Chatty AI Chatbot & Live Chat

4.9(1799)

Free plan available. Free trial available.

Sell more: AI chat, livechat, inbox, help center & WhatsApp

Convi: AI Chatbot & Live chat

5(12)

Free plan available. Free trial available.

Convi - AI Support Chatbot for Ecommerce

Zipchat AI Chatbot & Live Chat FAQs

No. Zipchat AI Chatbot & Live Chat pricing starts at N/A. For more details about Zipchat AI Chatbot & Live Chat pricing, check here.

Zipchat AI Chatbot & Live Chat