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Tracking Genie

2.74 reviews

Tracking set on autopilot

Developed by Twozillas

About this app

Launched

2017-08-09

Developer

Twozillas

Privacy policy

View policy

App Overview

Tracking Genie simplifies order tracking for businesses by providing customers with estimated delivery times without relying on carrier-specific numbers. Set estimates once and let Tracking Genie handle updates automatically. Customize your tracking page to match your brand's colors and languages, ensuring a seamless experience that reduces customer inquiries.

Pros

  • Eliminates customer inquiries: Provides estimated delivery dates, reducing support inquiries.
  • Simulates tracking without real tracking numbers: Creates a seamless tracking experience without the need for actual tracking numbers.
  • Provides customizable tracking pages: Allows businesses to customize the tracking page to match their brand.
  • Excellent customer support: Offers prompt and helpful assistance with any app-related issues.

Cons

  • Security concerns: Redirects to unsecured websites after installation.
  • Unreliable service: Downtime for extended periods, hindering tracking abilities.
  • Poor customer support: Unresponsive and unhelpful when issues arise.
  • Compatibility issues: Functionality breaks when changing themes and reinstallations do not resolve the problem.

Screenshots

1 / 4
TrackingGenie

TrackingGenie automatically provides estimated delivery dates, so customers know when to expect it.

TrackingGenie turns frustrated customers who are waiting for their delivery, into calm ones. Customers can now track their order at all times without you having to mess around with real tracking numbers. TrackingGenie truly fulfills your tracking wishes. TrackingGenie automatically provides estimated delivery dates on each order, so the customer can always know when to expect it. Prevents a flood of emails and support inquiries TrackingGenie magically eliminates massive amounts of customers as

Key Features

  • Provide your customers with estimated deliveries. No More Chinese Tracking # .
  • Set the estimated delivery time only once and then never open it again.
  • Customize your order lookup page as much as you want. Colors, languages etc..
Insights & Metrics
New features
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Tracking Genie Shopify app.

Category Positions
Ranking of Tracking Genie in best match categories of the Shopify App Store
NamePositionPage
Orders
168 / 484
1
7
Order tracking
120 / 202
2
5
Delivery and pickup
266 / 443
5
12
1
Popular Category Positions
Ranking of Tracking Genie in the most popular categories of the Shopify App Store.
NamePositionPage
Orders
168 / 484
1
7
Order tracking
120 / 202
2
5
Delivery and pickup
266 / 443
5
12
1
Category Positional Changes

No data

There is no data to display for this chart.

Category Popular Positional Changes

No data

There is no data to display for this chart.

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Show Estimated Delivery Date Plus Shipping Time (EDD/ETA)

Tracking Genie FAQs

No. Tracking Genie pricing starts at $7.99. For more details about Tracking Genie pricing, check here.

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