TrackingMore Order Tracking
Multi-carrier order tracking API: cut WISMO & boost repeats
Developed by TrackingMore
App Overview
TrackingMore Order Tracking is a Shopify app designed to streamline order management by providing real-time tracking of shipments and syncing shipping information with PayPal. The app automates notifications to keep customers informed about their order status, reduces inquiries related to "Where is my order?" (WISMO) through a branded tracking page, and offers features like estimated delivery dates (EDD) and product recommendations to enhance sales. Additionally, it allows users to hide Chinese origin details for dropshipping purposes. With 24/7 support via live chat or email, TrackingMore helps businesses improve customer satisfaction and operational efficiency.
Pros
- Improved customer experience: Automated updates and proactive notifications keep customers informed and satisfied throughout the delivery process.
- Enhanced order management and visibility: Seamlessly syncs orders and updates shipping info from global carriers, streamlining operations and improving accuracy.
- Increased sales: Discounts on tracking pages and estimated delivery dates before and after purchase boost sales and enhance customer trust.
- Exceptional customer support: Round-the-clock, responsive support team provides prompt assistance and ensures a smooth user experience.
Cons
- Poor customer service: slow response times, lack of resolution, and unprofessional dashboards.
- Inaccurate and missing tracking information: non-working tracking numbers and delays in updates.
- Integration issues: orders not being detected or synchronized, and incorrect data displayed.
- Lack of customization: inability to configure alert emails and limited widgets for tracking pages.
Screenshots
Deploy branded order tracking to reduce WISMO calls, build customer trust and drive more revenue.
Track orders in real-time and resolve exceptions before customers complain. Create branded multilingual tracking pages and automate customer notifications to eliminate "Where is my order?" calls. Boost sales with smart product recommendations and upsell system. Display pre-purchase estimated delivery dates (EDD) to increase conversions. Hide Chinese origins in one click for seamless dropshipping. Access powerful analytics to optimize shipping. Contact us via live chat or email—24/7 support.
Key Features
- Build branded multilingual tracking pages with EDD to eliminate WISMO calls.
- Automate smart email notifications to boost customer trust and engagement.
- Increase conversions with pre-sales EDD and intelligent upsell system
- Hide Chinese origin details with 1 click dropshipping mode for brand protection.
- Last-mile detection, automatic PayPal sync, analytics dashboard, 24/7 support.
TrackingMore Order Tracking FAQs
Yes! Try TrackingMore Order Tracking free plan. For more details about TrackingMore Order Tracking pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.