Tracktor Order Tracking
Track orders with 1,700+ carriers and custom order statuses
Developed by ShopPad Inc.
App Overview
Tracktor Order Tracking is a powerful Shopify app designed to streamline order tracking by integrating with over 1,700 carriers worldwide. It helps reduce customer inquiries about order status while offering customizable tracking pages and real-time email/SMS notifications for key events like delivery or exceptions. With Tracktor, businesses can enhance customer satisfaction and gain actionable insights through advanced features such as delivery reports and API integrations.
Pros
- Enhanced customer experience: Provides real-time tracking, reduces inquiries, and improves customer satisfaction.
- Simplified data management: Automates tracking processes, integrates with major carriers, and eliminates manual data entry.
- Powerful customization options: Allows for tailor-made tracking experiences, including branding, styling, and custom notifications.
- Advanced features for complex scenarios: Supports delivery and exception reports, API integration, and Shopify Flow compatibility for advanced tracking and analytics needs.
Cons
- Inefficient tracking: customers report that the tracking system does not update or work correctly.
- Poor customer support: users complain of slow or nonexistent responses from support when issues arise.
- Unclear pricing: confusion and frustration over pricing increases with heavy usage and lack of transparency.
- Limited customization: lack of advanced customization options and dependence on specific carriers.
Screenshots
Add real-time order tracking, custom tracking statuses, and package lookup to your store.
Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration.
Key Features
- Track orders across the globe with over 1,700 integrated carriers
- Order tracking helps customers avoid "Where's my Order?" requests (WISMO)
- Send email/SMS notifications based on package events (delivery, exception, etc)
- Manage what customers see with your fully-customizable tracking page
- Our friendly USA-based support team is here if you need any help
Tracktor Order Tracking FAQs
Yes! Try Tracktor Order Tracking free plan. For more details about Tracktor Order Tracking pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.