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Webkul Helpdesk Support‑UVdesk

56 reviews

Automate customer support inquiries across all channels easily

Developed by Webkul Software Pvt Ltd

About this app

Launched

2017-05-19

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App Overview

UVdesk is a comprehensive helpdesk solution designed to streamline customer support by managing inquiries from multiple channels in one centralized dashboard. Perfectly integrated with Shopify, it allows merchants to handle real-time order validation and connect multiple stores seamlessly. The app features pre-defined templates, automated workflows, and process management tools to accelerate response times and enhance efficiency. Additionally, UVdesk provides insights into customer inquiries and support staff performance, enabling businesses to improve productivity and deliver exceptional service. With a custom form for instant customer queries, it ensures a smooth and personalized experience, helping merchants build stronger customer relationships.

Screenshots

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Shopify Helpdesk Admin Ticket View

Converts customer support inquiries into the service tickets. Streamline customer support.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.

Key Features

  • Streamline customer support from one dashboard.
  • Utilize pre-defined templates, Reporting, Automated workflow for quick support.
  • A custom Form helps the customer to send an instant query from the Shopify front
Insights & Metrics
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Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Webkul Helpdesk Support‑UVdesk Shopify app.

Category Positions
Ranking of Webkul Helpdesk Support‑UVdesk in best match categories of the Shopify App Store
NamePositionPage
Helpdesk
80 / 157
4
4
Popular Category Positions
Ranking of Webkul Helpdesk Support‑UVdesk in the most popular categories of the Shopify App Store.
NamePositionPage
Helpdesk
80 / 157
4
4
Category Positional Changes

No data

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Category Popular Positional Changes

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Webkul Helpdesk Support‑UVdesk FAQs

No. Webkul Helpdesk Support‑UVdesk pricing starts at $36. For more details about Webkul Helpdesk Support‑UVdesk pricing, check here.