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Engage customers with real-time chat and personalized messages to enhance sales and satisfaction.
Web2Chat enables customers to easily check their order status directly within your store by entering their email or order number. This reduces the volume of support inquiries and frees up time for your team. Additionally, your support staff can access order details during live chat conversations, allowing them to respond to customer questions more efficiently. Web2Chat is perfect for merchants looking to streamline communication and enhance customer satisfaction with minimal effort.
Key Features
- Let customers check their order status directly from live chat.
- Provide self-serve order updates to reduce support inquiries.
- Support team can view order details during live chat for faster responses.
Web2Chat FAQs
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Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.