Whatsy: WhatsApp Chat & Share

4.8• 41 reviews

WhatsApp chat to boost customer service & live chat upsell

Developed by Care Cart

Information Pricing Reviews (41)

About this app

Launched

2021-03-23

App Overview

Whatsy: WhatsApp Chat & Share streamlines customer interaction on your Shopify store via WhatsApp. Use auto-messages to upsell, manage multiple agents for round-the-clock support, and customize buttons to match your brand—all without coding.

Pros

Easy Integration: User-friendly interface allows for quick setup and seamless integration with online store.
Enhanced Communication: Enables direct WhatsApp communication between customers and support staff, improving customer engagement.
Automated Engagement: Facilitates auto-welcome messages or pro-active messages, providing personalized and automated customer support.
Convenient and Accessible: Offers a familiar and widely used communication channel (WhatsApp), making it convenient for customers to reach out to businesses.

Cons

Limited features: Subscription required for certain features, such as automated welcome messages.
Unable to create multiple accounts: Only one WhatsApp account can be linked to the app.
Vulnerability to spam: No option to block or filter incoming WhatsApp chats.
Privacy concerns: App has access to user's WhatsApp contacts and chats.

Screenshots

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WhatsApp Chat and Share for Shopify Store

WhatsApp chat & share for live chat support and social sharing to boost sales & customer support.

With our WhatsApp Chat & Customer Support you can easily show the chat button and share button on your store front. It will allow your customers to chat with your support staff directly via WhatsApp. This WhatsApp chat app allow you to add multiple chat agents & engage with auto message & Upsell to your customers during live chat. Disclaimer: WhatsApp is a registered trademark of WhatsApp LLC. Whatsy is an independent app and is not affiliated with, endorsed by, or sponsored by WhatsApp LLC.

Key Features

Proactive Message - Set up auto sale trigger message to offer discounts
Boost Sales with WhatsApp Live Chat - Respond to unsure & confused customers.
No Coding Skills Required - Quick 24/7 live chat support, add free chat now.
Add multiple agents so they can provide support on their shift timings.
Customize chat and share button colors to match your store's branding.

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Whatsy: WhatsApp Chat & Share Shopify app.

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