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AI agents that resolve support tickets end-to-end and self-improves over time
Yuma takes real actions (refunds, cancellations, returns, subscription changes, etc) to close tickets autonomously in your brand voice. It's purpose-built for Shopify and pulls directly from your order data, product catalog, and customer history. Building automations is the hard part. So it comes with conversational AI built into the core of the platform. It knows your full setup: tickets, automations, knowledge base, metrics, brand voice. Describe what you want. It does the rest.
Key Features
- Built to fully resolve tickets, not just deflect or hand off
- Ask Yuma to build automations, analyze tickets, monitor performance, and more
- Connects to Gorgias, Zendesk, Kustomer, Re:Amaze, Loop, Recharge, and more
- Matches your brand voice across email, chat, and social; in any language, 24/7
- Comes with white-glove support
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