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AI automation for E-commerce support: faster responses, consistent quality, happier customers.
Yuma providers AI agents to handle your customer support tickets by understanding intent, fetching order details, updating shipping info, issuing refunds, and more integrating directly with your existing help desk. Our AI Agents respond in natural language, loop in human agents when needed, and learn from past conversations. We connect directly your Shopify store, help desk, and other software to perform the same actions your regular support agents perform.
Key Features
- Yuma AI automates 50%+ of tickets, freeing up your team.
- Seamless Helpdesk integration with Zendesk, Gorgias, Kustomer, Re:Amaze and more
- 24/7 consistent, around-the-clock, multilingual support for easy scaling.
- Customizable Behavior to align brand voice and policies across all channels.
- AI Chat Widget deploys Yuma to your website for responsive support.
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Yuma AI FAQs
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