Zendesk AI Agent By Adelante

5• 2 reviews

24/7 AI Agent For Your Zendesk - Done For You

Developed by Adelante LTD

Information Pricing Reviews2

About this app

Launched

2026-04-13

Screenshots

1 / 5

100% Done For You AI Agent For Zendesk And Shopify. Works 24/7

Managed AI support agent for your Zendesk, connected to your store data.

This app connects Shopify data (orders, products, customers) to your Zendesk AI support work. The ZD AI Support Agent is an AI agent implemented and managed completely for you. It runs within your Zendesk account and connects to your Shopify and other data sources to answer customer questions 24/7, handover tickets to a human agent in Zendesk when needed, and allowing support teams to focus on complex issues instead of wasting time on manual replies.

Key Features

AI replies in Zendesk using Shopify order and product context
Automated ticket handling with configurable human handoff in Zendesk
Managed setup and ongoing optimization by Adelante

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Zendesk AI Agent By Adelante Shopify app.

Category Positions

Ranking of Zendesk AI Agent By Adelante in best match categories of the Shopify App Store

Name	Position	Page

Support - Other	13 / 117	1
Chat	145 / 768 12	7 1

Insight

AI-driven summary of Zendesk AI Agent By Adelante category positioning

Market fluctuations observed across 2 mid-tier categories, with Chat slipping by 12 to reach #145.

Featured category

Chat

2 categories analyzed

Position

#145

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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