269 apps tracked, compared by rating, reviews and momentum
Enhance Customer Experience with Shopify Order Tracking Apps Keep customers informed and reduce support requests with Order Tracking apps for Shopify. These tools provide real-time shipment updates, improving transparency and trust. - Offer real-time tracking for shipments across multiple carriers. - Send automated email and SMS updates on order status. - Provide a branded tracking page for a seamless experience. - Reduce "Where is my order?" inquiries and improve customer satisfaction. - Integrate with major logistics providers for accurate tracking. Boost customer confidence with the best Order Tracking apps for Shopify. Start tracking today!
Best for your use case
Q2 2026 awardsOne app per evaluation lens, awarded from review and momentum data. Click a badge to see it full size.
Simplify order management with smooth tracking and returns
A beautiful order tracker with branded tracking & order lookup
Formerly Parcel Panel order tracker: track orders & boost CSAT
LEVEL 2 EDD - estimated delivery date plus shipping time
Send timely WhatsApp order updates.
Send automated order notifications to your customers WhatsApp.
Create Short Links & Affiliate Links for Influencer Marketing
Loop Returns & Exchanges
Manage returns, exchanges, tracking, order editing & more!
AI analytics order tracker, track order & order tracking page
Shipping insurance, product warranty, order tracking
ReturnGO Returns & Exchanges
Automate refunds and exchanges for a better return experience
- Inability to address cross-border returns.
Smart order tracking with real-time status and delivery update
Simplify order management with your own custom order statuses
Save time by creating Swiss Post labels in just a few clicks.
Stripe & PayPal Sync Tracking to avoid PayPal Holds & Reserves
Reduce WISMO with branded order tracking
Bosta Shipping
Automate Shipping with Bosta—One Dashboard, Full Control!
Send automated order notifications to customers
Easy Fulfillment: Bulk Fulfill
Bulk order fulfillment & tracking link generation effortlessly
Shopify Counter
New app to connect your store to Shopify Counter
MetaTrack ‑ PayPal Track Sync
MetaTrack auto sync trackings to PayPal
AI phone agent answers calls 24/7. No coding necessary.
Get Paid Faster by Reducing PayPal Holds & Reserves.
MyGLS Professional
Print GLS labels & offer ParcelShop picker to customers
Similar categories
Letsmetrix Grid®
Satisfaction x MomentumEvery app in this category placed against the others on two independent axes - Satisfaction (how happy merchants are) and Momentum (how fast it is growing).
How to read it: further right = happier customers, higher up = growing faster, bigger bubble = more reviews. Green / blue = a Leader / High Performer badge on the app's own page; amber Contender and grey Niche come from where the app sits on this chart. Blue ring = Built for Shopify.
Top 10 by Letsmetrix Score
| App | Badge | Satisfaction 0-100 | Momentum 0-100 | Letsmetrix Score geo. mean, 0-100 | Reviews total | New 30d reviews | Trend 90d rating | 8-wk reviews/wk |
|---|---|---|---|---|---|---|---|---|
| Top RatedTrendingTop 50 | 99.9 | 96.5 | 95.3 | 2.8k | 76 | 0 | ||
| LeaderTop RatedTrendingTop 50 | 98 | 98.4 | 95 | 3.8k | 159 | 0 | ||
| Top RatedTrending | 97.9 | 94.5 | 91 | 1.5k | 37 | 0 | ||
| - | 93.6 | 78 | 84.1 | 1.3k | 5 | 0.10 | ||
| Top RatedTrending | 97.6 | 91.9 | 78.5 | 453 | 19 | - | ||
| Top Rated | 99.4 | 75.4 | 74.4 | 370 | 3 | 0 | ||
| Best Support | 93.8 | 74.5 | 72.1 | 405 | 3 | 0 | ||
| Top Rated | 95.6 | 78.3 | 71.7 | 357 | 4 | 0.10 | ||
| Best SupportTrending | 93.5 | 85.8 | 60.7 | 191 | 8 | 0 | ||
| Top Rated | 98.6 | 33.2 | 48.9 | 133 | 0 | 0 |
How the Letsmetrix Grid is scored
Satisfactionreflects review quality - ratings adjusted for confidence, so a handful of five-star reviews can't buy the top of the axis, combined with each app's recent rating trajectory.
Momentumreflects growth only. Total review volume is not part of it, and Built for Shopify appears as a ring rather than added points.
Bubble sizeshows total reviews and never feeds either axis - the best app isn't simply the biggest.
The Letsmetrix Scorefavours apps that are strong on both axes over those with a single extreme, then weights the result by how many reviews back it up - so a handful of reviews can't reach the top on rank alone.
Apps are positioned relative to others in their category, and badges are smoothed over time - they reflect a sustained position, not a single week's movement.
Learn More About Shopify Order tracking Apps
What a merchant needs to know before choosing a Shopify order tracking app, drawn from data on 268 apps.
Why Shopify Stores Need an Order Tracking App
An order tracking app gives buyers a branded page to follow a shipment. Instead of leaving your site for a carrier page, shoppers see status on your store, which cuts where-is-my-order tickets and keeps buyers on the brand after they buy.
The apps cover branded tracking and delivery updates. 17TRACK Order Tracking, Track123 Order Tracking, and ParcelWILL Order Tracking provide branded tracking pages with delivery estimates. Whatomation - Order Notification and a WhatsApp tool send order updates through messaging so buyers stay informed without checking a page.
The 268 apps hold a 4.45-star average, and 20 carry the Built for Shopify badge. 17TRACK Order Tracking holds a 4.9-star rating across 3,726 reviews, which shows a branded tracking page is a dependable way to reduce support work after the sale.
Key Features to Look for in an Order Tracking App
Start with the Built for Shopify badge. 20 of the 268 apps hold it, including 17TRACK, Track123, and ParcelWILL. The badge marks apps that keep the tracking page fast and on-brand, so it is a sound first filter.
Check the pricing model. 257 of the 268 apps offer a free plan or a free option, and paid plans start near $0.49 per month, with most tools billing by tracked orders. Read the plan against your monthly shipment count so the price matches your real volume.
Match the app to how you communicate. A store that wants a branded tracking page needs a page tool such as 17TRACK or ParcelWILL. A store whose buyers prefer chat updates needs a messaging tool such as the WhatsApp order notification app. Check that the app supports your main carriers before you rely on it.
How to Choose The Right Order Tracking App
The right pick depends on volume and reach. For the widest record, 17TRACK Order Tracking holds a 4.9-star rating across 3,726 reviews and covers tracking and returns. For a branded page with a top rating, ParcelWILL Order Tracking holds a 5-star rating across 2,824 reviews and carries the badge.
For a store that wants a polished tracking page plus marketing touches, Track123 Order Tracking holds a 4.9-star rating across 1,525 reviews and holds the badge. Install one app, ship a test order through it, and confirm the tracking page and email updates render correctly before you go live.
