Chatgram — Live Chat & Support

0• 0 reviews

Manage customer support and live chat directly from Telegram.

Developed by brandID

About this app

Launched

2026-05-19

Screenshots

1 / 5

Shopify customer support and live chat managed via Telegram.

Turn every customer msg into a Telegram ticket. Reply to tickets in seconds, sell more, close faster

Online Store script tags, theme, Online Store page content on a path controlled by the app

Key Features

Reply to customer questions from Telegram — no extra dashboard or app needed
Choose your agents or AI replies, FAQ auto-answers, and after-hours AI-responses
Multi-agent inbox with tracking & chat history to prevent duplicate replies
Receive and reply in any language with built-in auto-translation
Manage support for multiple Shopify stores from one Telegram channel

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Chatgram — Live Chat & Support Shopify app.

Category Positions

Ranking of Chatgram — Live Chat & Support in best match categories of the Shopify App Store

Name	Position	Page

Chat

811 / 838

295

Insight

AI-driven summary of Chatgram — Live Chat & Support category positioning

Market fluctuations observed across 1 mid-tier categories, with Chat slipping by 295 to reach #811.

Featured category

Chat

1 category analyzed

Position

#811

295

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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