Convi ‑ AI Support Chatbot

5• 12 reviews

784

Convi - AI Support Chatbot for Ecommerce

Developed by Convi

Information Pricing Reviews12

About this app

Launched

2025-06-26

Screenshots

1 / 8

AI Shopping assistant & Helpdesk chatbot

AI chatbot that answers customer support questions 24/7. Helps reduce ticket volume automatically.

Convi is a no-code AI chat application that provides automated customer support. The chatbot learns from your store's products, policies, and FAQs to answer common questions around the clock. Customers can also use the chat to find products and check for availability. This allows your support team to focus on complex inquiries. The app features a quick one-click setup process and the AI begins learning from your store data immediately after installation.

Key Features

Answer questions instantly using AI trained on your store's own data.
Provide 24/7 support and resolve common questions on orders, shipping & returns.
Help customers find the right products with a built-in product search.
Let AI handle first-line support; escalate complex issues to your team's inbox.
Support your global customers by chatting in multiple languages automatically.

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Convi ‑ AI Support Chatbot Shopify app.

Category Positions

Ranking of Convi ‑ AI Support Chatbot in best match categories of the Shopify App Store

Name	Position	Page

Chat	44 / 768 12	2 1
Helpdesk	8 / 183 5	1

Insight

AI-driven summary of Convi ‑ AI Support Chatbot category positioning

Market fluctuations observed across 2 mid-tier categories, with Chat climbing by 12 to reach #44.

Featured category

Chat

2 categories analyzed

Position

#44

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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