Richpanel: AI Customer Support
Cut costs, reduce tickets & delight customers with AI support
Developed by Richpanel Inc
App Overview
Richpanel is an AI-powered customer support platform designed to enhance efficiency by automating repetitive queries through a self-service portal and managing multiple channels from a single inbox. It boosts productivity with intelligent replies and provides seamless migration services for businesses on Shopify and other platforms, ensuring quick setup and smooth transitions.
Pros
- Increased support capacity: Doubles support capacity through the use of AI employees.
- Additional capabilities: Provides capabilities previously unavailable, such as self-service options for customers.
- Reduced support volume: Frees up human support agents by automating up to 55% of support inquiries.
- Improved customer satisfaction: Provides personalized, efficient, and timely support through AI employees.
Cons
- Negative support: Support does not respond or takes a long time to respond and does not resolve issues.
- Issues with app functionality: App does not function as intended and experiences frequent issues.
- Price discrepancy: Subscription cost is higher than advertised.
- Lack of transparency: Features are not clearly outlined and require additional payment to use.
Screenshots
Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.
The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
Key Features
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
Richpanel: AI Customer Support FAQs
No. Richpanel: AI Customer Support pricing starts at $89. For more details about Richpanel: AI Customer Support pricing, check here.
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with us
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